Store Manager

Sleep Number • Missoula, MT

1d

About The Position

Sleep Number is hiring a Store Manager to lead retail sales and store operations while delivering a world-class customer experience. The manager uses the company’s sales process to understand customers’ sleep needs and guide them toward suitable products, while building lasting relationships with customers and team members. The role includes communicating product benefits, promotions, and store procedures; following up with customers; coaching employees; and leading recruiting, training, management, sales, and operational functions. The Store Manager uses company programs and tools to build local market awareness and store traffic, maintain compliance and team effectiveness, and drive results against sales goals. The position offers a $22-per-hour guaranteed base plus uncapped commission and bonus potential.

Requirements

• At least 3 years of proven sales management or team leadership experience with a record of meeting and exceeding goals; preferably in a high-end or specialty environment.
• Prior success recruiting, training, engaging, and retaining top talent.
• Ability to use technology required for store operations and sales presentations, such as POS systems, interactive demonstrations, and iPads.
• Ability to lead by example in a fast-paced, growth-oriented work environment and commitment to continuous improvement.
• Motivation to work under a pay-for-performance compensation plan.
• Ability to work a flexible schedule, including typical retail evening and weekend hours.
• Must be authorized to work in the United States and demonstrate English-language proficiency.
• High school diploma or equivalent required.

Nice To Haves

• Experience in a high-end or specialty sales environment.
• Technology engagement and early-adopter mindset.
• Second-language skills.
• Additional education and training.

Responsibilities

• Deliver a world-class customer experience by discovering customer sleep needs and guiding customers through Sleep Number products.
• Communicate product features and benefits, promotional information, and store procedures.
• Provide timely customer follow-up and employee coaching.
• Lead store operations, recruiting, management, training, and sales functions.
• Ensure productivity, compliance with company policies, and team effectiveness.
• Use company programs and tools to generate local market awareness and drive store traffic.
• Hold self and team accountable for becoming successful Sleep Experts and exceeding sales goals.

Benefits

• Guaranteed base pay of $22 per hour with uncapped commission and bonus potential.
• Non-draw commission structure.
• Health, dental, vision, and 401(k) benefits.
• Flexible paid time off.
• Volunteer opportunities.
• Comprehensive training and career development programs.
• Supportive, inclusive culture.
• Access to Sleep Number’s bed benefit.
• Eligible team members may receive medical, pharmacy, dental, life, and disability insurance, a 401(k), paid time off, and additional wellbeing resources.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED