Store Manager- San Ramon

Joe & the Juice / United States•San Ramon, CA

2d•Onsite

About The Position

JOE & THE JUICE is a people-centric food and beverage company built around culture, not just juice, sandwiches, coffee, and much more. When joining us, you step into a high energy community where the music is loud, the bar is your stage, and your personality matters as much as your skills. We believe in four simple virtues that shape everything we do: Positive Attitude, Inclusion, Social Ties, and Growth. From your first day, you’ll be part of an international network of juicers who support each other, celebrate wins together, and push each other to grow. You will learn by doing, move through a clear Moneyball career path, and be part of a company where most leaders have earned their stripes behind the bar. If you love fast paced service, music, people, and the idea of turning a job into a lifestyle, JOE can become a place to build skills, friendships, and a career that can take you across cities, countries, and roles. Our vision is to become the first truly global people-centric food & beverage brand by offering a healthy, convenient, and ambient experience when entering our universe. To achieve this, we strive to create a culture based on our company virtues and operational excellence within our four company focus areas: Ensuring Operational Requirements are upheld, a high degree of Employee Engagement, leading to delivering great Guest Experiences, and hereby ensuring a strong Financial Performance. Our unique company culture is the backbone of our company’s success, which relies on our employees to adhere to and promote our company virtues: Positive Attitude, Inclusion, Social Ties, and Growth.

Requirements

Minimum 3 years of leadership experience in a comparable retail, hospitality, or service-driven environment, with a proven track record of delivering operational and financial results
Demonstrated experience leading and developing teams, with the ability to drive performance, accountability, and engagement
Strong interpersonal and communication skills, with the ability to build trust, resolve conflicts, and foster a collaborative team culture
Passion for people leadership, with a genuine commitment to coaching, mentoring, and developing team members to reach their full potential

Responsibilities

Lead, inspire, and develop team members in alignment with company virtues and operational principles
Act as a role model of company values and foster a positive, high-performance culture
Ensure clear communication of expectations and accountability across the team
Own the recruitment interviewing, hiring, pre-boarding, and onboarding of team members
Ensure optimal team positioning to meet operational needs
Build and maintain a strong future talent pipeline
Develop and motivate team members through structured development plans and continuous feedback
Facilitate in-store training sessions and regular team meetings
Monitor and drive employee engagement initiatives to meet or exceed benchmark engagement scores
Champion a guest-first mindset across all store operations
Build strong relationships within the local community in alignment with brand behavior principles
Drive guest loyalty and satisfaction through consistent service excellence
Maintain a safe, secure, and healthy working environment by enforcing hygiene, health, and safety standards
Ensure compliance with brand standards and local regulatory requirements
Uphold the highest operational ratings and performance standards
Develop optimal shift plans considering seasonality, local events, and store traffic patterns
Ensure efficient workflows aligned with company standards and budget
Ensure working hours comply with contractual obligations, union agreements, and local labor laws
Take full ownership of inventory management, including stock counting and ordering
Optimize inventory levels to minimize waste and meet defined monthly waste targets
Drive sales growth and overall store performance
Optimize store EBITDA and achieve defined KPI target
Monitor financial performance and implement corrective actions where necessary