Store Manager New York Springville Ny

Dollar General • Springville, NY

1d • Onsite

About The Position

The Store Manager is responsible for managing store employees and effectively planning and implementing store processes, including ordering, receiving, stocking, presentation, selling, staffing, and support. The role oversees staffing, employee development and performance, store operations, inventory, merchandising, customer service, safety, security, and compliance with company policies and procedures.

The manager ensures the store is properly staffed and opened and closed effectively, personally opening and closing it at least twice per week. The role also monitors operating statements and business trends, manages inventory and merchandise presentation, safeguards cash and store assets, maintains a clean and organized environment, and completes required paperwork and documentation.

The position involves frequent walking, standing, bending, stooping, kneeling, and handling merchandise and equipment. It requires regularly driving or providing personal transportation for bank deposits and occasionally for management meetings or visits to other Dollar General stores. The work takes place in a fast-paced environment with moderate noise and occasional exposure to outdoor weather conditions.

Requirements

• High school diploma or equivalent strongly preferred.
• One year of management experience in a retail environment preferred.
• Ability to read and interpret diagrams, safety rules, operating and maintenance instructions, and procedure manuals.
• Ability to perform basic mathematical calculations, including percentages.
• Knowledge of cash handling, cashier accountability, and deposit control.
• Ability to perform IBM cash register functions to generate reports.
• Knowledge of inventory management and merchandising practices.
• Effective oral and written communication skills and interpersonal skills.
• Knowledge of recruiting, interviewing, hiring, counseling, and termination practices, including legal compliance and internal processes.
• Knowledge of cash, facility, and safety control policies and practices, including deposits, store keys, and the SAFE program.
• Organization skills and attention to detail.
• Ability to solve problems and handle varied situations where limited standardization exists.
• Frequent walking and standing, bending, stooping, and kneeling.
• Frequent handling of merchandise and equipment such as hand-held scanners, pricing guns, box cutters, merchandise containers, two-wheel dollies, and U-boats.
• Frequent lifting of up to 40 pounds and occasional lifting of up to 55 pounds.
• Occasional climbing using a ladder.
• Regularly drive or provide own transportation for bank deposits; occasionally travel to management meetings and other Dollar General stores.

Nice To Haves

• Bilingual Spanish speakers may be preferred at certain store locations.

Responsibilities

• Recruit, select, retain, train, and develop qualified employees in accordance with labor laws and company policies.
• Conduct performance evaluations, address performance gaps through appropriate solutions or counseling, and make recommendations regarding employee pay and advancement.
• Communicate performance, conduct, and safety expectations, and coordinate meetings and events related to safety, security, and policies.
• Ensure appropriate staffing and effective daily opening and closing; personally open the store at least twice per week and close it at least twice per week.
• Review operating statements and business trends to identify sales, profitability, turnover, expense-control opportunities, potential shrink, and errors.
• Order merchandise to meet or exceed in-stock targets; review ordering plans, seasonal direction, and inventory issues weekly; follow up on Basic Stock Replenishment and cycle counts.
• Facilitate merchandise staging, stocking, and storage according to company work processes.
• Ensure merchandise is presented according to established practices, including proper use of fixtures, pricing, and signage.
• Maintain accurate inventory by controlling damages, markdowns, scanning, paperwork, and facility controls.
• Protect the financial integrity of the store through cashier accountability, key control, security practices, and cash-control procedures.
• Provide leadership in delivering superior customer service.
• Maintain a clean, organized store and a safe, secure working and shopping environment.
• Ensure the store has the tools needed to perform required tasks.
• Follow company procedures and communications, and ensure employee compliance.
• Complete paperwork and documentation according to guidelines and deadlines.
• Drive or provide personal transportation for bank deposits and occasionally attend management meetings or visit other Dollar General stores.

Benefits

• Health insurance coverage options
• Supplemental benefit programs
• 401(k) Savings Plan
• Paid sick leave where required by law
• Vacation
• Paid maternity and parental leave
• Short-term incentive opportunities based on individual and/or company performance

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED