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bestseller • Town of Brookhaven, NY

1d • Onsite

About The Position

At JACK & JONES, we believe great retail starts with great leadership. As a Store Manager, you’ll take ownership of a high-volume store, leading your team to deliver strong results while creating an environment where people feel motivated, supported, and inspired. You’ll be part of a brand that combines denim heritage with a fast-paced, trend-driven mindset, backed by the scale and opportunities of a global fashion group. Here, you don’t just manage a store—you build a business, develop talent, and shape the customer experience every day. We’re looking for a strong retail leader to take full ownership of our Smith Haven location—someone who thrives in a fast-paced environment and knows how to turn strategy into results.

Requirements

• 2–5+ years of experience as a Store Manager or high-performing Assistant Manager in a high-volume retail environment
• Proven track record of driving sales performance and achieving KPIs
• Strong leadership skills with experience in coaching, performance management, and team development
• Experience managing recruitment, onboarding, and employee development
• Highly commercially minded, with the ability to analyze data and take decisive action
• Strong operational and organizational skills, with experience managing store processes and compliance
• Hands-on, solutions-oriented, and comfortable working in a fast-paced environment
• Passionate about fashion, trends, and delivering great customer experiences

Nice To Haves

• Experience with brands such as Zara, H&M, Uniqlo, or similar is considered an asset

Responsibilities

• Lead, coach, and develop a team of 7–15 colleagues, building a strong and engaged store culture
• Conduct regular performance conversations, feedback, and development planning
• Set clear expectations and drive accountability across the team
• Ensure company policies, procedures, and values are consistently followed
• Own and drive key KPIs including sales, conversion, ATV, UPT, and profitability
• Analyze performance and implement action plans to improve results
• Ensure delivery of exceptional customer service and strong selling behaviors
• Maintain high standards in visual merchandising and product presentation
• Oversee all day-to-day store operations, including scheduling, inventory, and stock flow
• Ensure efficient execution of store opening/closing procedures and operational processes
• Maintain a clean, organized, and customer-ready store environment
• Manage store communication and ensure timely follow-up on business needs
• Lead end-to-end recruitment, including interviews and hiring decisions
• Deliver structured onboarding and training to new team members
• Build a strong internal talent pipeline and support team progression
• Ensure compliance with all company policies, procedures, and operational standards
• Maintain strong loss prevention practices, including cash and inventory control
• Lead and uphold Health & Safety standards, ensuring a safe environment for team and customers

Benefits

• Competitive salary + performance-based bonus
• Comprehensive benefits package (medical, dental, vision)
• Generous paid time off + personal days
• Employee discount across BESTSELLER brands
• Opportunity to grow within a renowned global company expanding in the US market
• Play a key role in building and scaling JACK & JONES in a high-growth environment
• Exposure to high-volume retail operations with full ownership at store level
• Opportunities to lead new store openings, projects, and cross-functional initiatives
• Access to ongoing leadership development and international career opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed