Store Manager, Hvy

Altorfer•East Dundee, IL

1d•Hybrid

About The Position

The Store Manager will be responsible for managing parts and service operations within the facility. This role requires strong communication skills and the ability to manage and motivate a large, diverse workforce. The Store Manager is accountable for the financial and operating performance of the store and for driving parts/service revenue in the store’s trading area. Success will be measured by various performance metrics.

Requirements

In-depth knowledge of earthmoving equipment business operations, preferably Caterpillar.
Demonstrated ability to successfully manage and direct a diverse workforce.
Previous position with direct responsibility for hiring, employee relations and bottom line profitability.
Bachelor’s Degree from an accredited school or equivalent experience required.
Excellent computer and organizational skills.
Willingness to travel to trade shows, training sessions and customer events.
Willingness to work seasonal hours and overtime to accommodate customer needs.
Valid driver’s license with clean driving record (no more than 2 minor violations within the past 3 years and no major violations within the past 5 years).
Must be flexible to work varying schedules and hours as needed.

Nice To Haves

Previous experience with Caterpillar equipment business operations.

Responsibilities

Provides excellent management oversight and direction of the Parts and Service operations of the Construction Division’s store and trading area.
Manages and engages the workforce to provide exceptional customer service and satisfaction in all aspects of our business through a high level of team morale and job satisfaction.
Maintains the facility, equipment and resources in a high state of cleanliness and repair.
Familiarizes and directs responsible compliance with OSHA, MSHA, EPA, DOT, State and Federal law regarding business, environmental, health, safety and human resource rules and regulations.
Develops an effective working relationship with customers, Caterpillar representatives, peers, employees and affiliated union representatives.