Retail Manager Destination

SIMPLY SOUTHERN HOLDINGS LLC • Tinton Falls, NJ

1d • Onsite

About The Position

Simply Southern, a nationally recognized apparel brand founded in Greensboro, NC in 2005, is seeking to hire a Store Manager for their Jersey Shore location. Simply Southern started as a small apparel kiosk and has grown to over 6,000 independent retailers and 27 of its own retail stores across 12 states, employing over 400 people. The company is also passionate about philanthropy, having donated over $6 million to organizations like sea turtle conservation and ChildFund International. The Store Manager will oversee overall business needs, including customer and employee experience, and store operations. They are responsible for the performance of their store and employees, quickly assessing and addressing issues. Store Managers collaborate with District Managers and other upper-level management to ensure the store and employees meet company standards and follow policies. Key responsibilities include staffing, scheduling, employee performance, and training and development.

Requirements

• Previous experience in the retail industry and management is required
• Excellent communication skills to connect effectively with customers and co-workers
• Possess the ethics and positive attitude that support our values and culture
• Ability to manage a fast-paced, high-volume, clean, customer-focused store
• Ability to use a PC
• Ability to understand financial reports
• Strong time-management skills and ability to multi-task, prioritize, and organize
• Ability to lift up to 50 pounds
• Ability to stand/walk for up to 10 hours per day
• Available 45+ hours per week; able to work flexible hours as necessary to manage and operate the store effectively, including weekends and closing shifts as needed

Responsibilities

• Identify, interview, and hire great employees that represent our core values and culture
• Properly train and develop employees
• Create a great environment at work
• Delegate tasks to employees and provide follow-up/feedback
• Hold employees accountable for their performance; provide coaching and counseling as needed
• Provide effective and open communication on goals during meetings; recognize positive contributions
• Educate employees on and enforce all appropriate personnel policies, labor laws, and security and safety procedures
• Ensure employees provides fast, friendly, and accurate service
• Effectively handle customer issues; continuously improve mystery shopper scores
• Measure customer satisfaction and execute plan to improve both satisfaction and loyalty
• Ensure product quality, store cleanliness, maintenance, and security standards are met
• Create employee schedules
• Ensure proper cash handling and deposit procedures are followed
• Ensure appropriate inventory and ordering systems are in place

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED
• Number of Employees: 101-250 employees