Store Manager - Golf Galaxy

DICK'S Sporting Goods • Downers Grove, IL

7d • $71,500 - $103,840 • Onsite

About The Position

Golf Galaxy is seeking a specialty Retail Store Manager to oversee store operations. This role drives sales and profitability through customer satisfaction and report analysis. The Store Manager establishes and maintains effective relationships with customers by ensuring high associate engagement and service levels. They drive and sustain sales intensity, operations integrity, and profitability within the store by setting high expectations, holding staff accountable, and monitoring and measuring progress to achieve positive results. The Store Manager is responsible for effectively scheduling for the store, developing payroll plans, and monitoring payroll daily to ensure the plan is met. They uphold Golf Galaxy standards for merchandise presentation. This role is responsible for recruitment, interviewing, and hiring across the store, and for selecting, on-boarding, empowering, and developing a highly effective team of individuals. The Store Manager leads consistent evaluation and development of in-store talent, defines a clear vision and strategy to communicate expectations, and demonstrates a flexible leadership style to foster team member engagement, including recognition. They create a climate within the store in which staff are motivated to do their best, fostering strong morale and spirit, sharing wins and successes, encouraging open dialogue, and creating a feeling of belonging within the team. The Store Manager holds all team members accountable to drive results by being available, removing barriers and obstacles, facilitating change, and providing coaching/feedback related to performance. They issue appropriate counseling and disciplinary action to associates who fail to meet performance standards. The Store Manager drives shrink results through compliance to all guidelines involved with safety, loss prevention, and cash-handling procedures, and ensures completion of training requirements are met across the store. Success is defined by incorporating the customer’s perspective. As a General Sales Manager with Golf Galaxy, you will have the opportunity to attend our annual Golf Galaxy Expo featuring the best brands in the golf industry!

Requirements

• 5+ years retail management experience required
• Technical skills in club repair & fitting preferred
• World-class customer service skill and interpersonal/communication skills
• Strong problem-solving ability and analytical skills
• Proficiency in MS Office
• Flexible availability – including nights, weekend, and holidays

Nice To Haves

• golf sales/service preferred
• Technical skills in club repair & fitting preferred

Responsibilities

• Drive sales and profitability through customer satisfaction and report analysis.
• Establish and maintain effective relationships with customers by ensuring high associate engagement and service levels.
• Drive and sustain sales intensity, operations integrity and profitability within store by setting high expectations, holding staff accountable, and monitoring and measuring progress to achieve positive results.
• Effectively schedule for the store, develop payroll plans, and monitor payroll daily to ensure the plan is met.
• Uphold Golf Galaxy standards for merchandise presentation.
• Responsible for recruitment, interviewing, and hiring across the store.
• Select, on-board, empower, and develop a highly effective team of individuals.
• Lead consistent evaluation and development of in-store talent.
• Define a clear vision and strategy in order to communicate expectations.
• Demonstrate a flexible leadership style to foster team member engagement including recognition.
• Create a climate within the store in which staff are motivated to do their best, strong morale and spiriting in his/her team; shares wins and successes; fosters open dialogue; and creates a feeling of belonging within the team.
• Hold all team members accountable to drive results by being available, removing barriers and obstacles, facilitating change, and providing coaching/feedback related to performance.
• Issue appropriate counseling and disciplinary action to associates who fail to meet our performance standards.
• Drive shrink results through compliance to all guidelines involved with safety, loss prevention, and cash-handling procedures.
• Ensure completion of training requirements are met across the store.
• Incorporate your customer’s perspective when defining success.

Benefits

• competitive total rewards package that could include other components such as: incentive, equity and benefits.
• Individual pay is determined by a number of factors including experience, location, internal pay equity, and other relevant business considerations.
• We review all teammate pay regularly to ensure competitive and equitable pay.
• DICK'S Sporting Goods complies with all state paid leave requirements.
• We also offer a generous suite of benefits.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed