Store Manager

Many Hands • Indianola, IA

17h • Onsite

About The Position

Many Hands is seeking a dedicated, high-energy Store Manager to oversee our retail operations in Indianola, cultivate a positive store culture, and drive success. As our Store Manager, you are the heartbeat of your location. You won't just be managing inventory - you will be leading a team of staff and volunteers to create a welcoming, profitable environment that aligns with our mission. You will report directly to our Director of Thrift and act as a key representative of our ministry.

Requirements

• A high school diploma (or equivalent) and at least 4 years of relevant work experience in fast-paced retail management.
• At least 18 months of full-time, paid employment, with at least 12 months specifically in a supervisory role.
• Strong ability to motivate diverse teams, manage conflict, and lead with empathy and respect.
• Excellent English proficiency (oral and written) and the ability to train others effectively.
• A solid understanding of retail best practices, inventory flow, and merchandising.
• A genuine appreciation for diversity and a commitment to treating every individual with respect, regardless of status or background.
• A valid driver's license with a good driving record and insurability.
• Ability to stand, walk, bend, kneel, and climb for up to 7 hours per 8-hour shift.
• Ability to lift up to 20 lbs consistently and up to 50 lbs occasionally.

Responsibilities

• Recruit, train, and mentor your team. You'll conduct performance evaluations, handle scheduling, and foster a collaborative, respectful workplace culture.
• Analyze sales data, optimize store layouts for maximum efficiency, and implement proactive strategies to hit financial targets.
• Set the gold standard for customer experience, building a loyal customer base through genuine engagement and excellent service.
• Oversee daily activities, maintain store cleanliness, manage bank deposits, and ensure all safety protocols are followed.
• Represent Many Hands with integrity, ensuring our core values are visible in every interaction - whether with customers, vendors or volunteers.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED