Store Manager - Perry Ellis

Perry Ellis International•Grand Prairie, TX

7d•Onsite

About The Position

A store manager is responsible for overseeing the daily operations of a store, making sure it runs smoothly and effectively. The store manager is responsible for directing all activity required to achieve or exceed goals, including sales and profit objectives, customer service, human resources (as it relates to development and retention of the team) payroll and operating expenses, loss prevention, and merchandise presentation.

Requirements

Proven ability to network and maintain talent pool for recruitment; select and develop store management teams; develop bench strength; coach and counsel; persuasively argue a point of view without losing objectivity.
Ability to function as a role model during all store visits, ensuring that customers remain top priority: ability to respond in an empathetic way when dealing with the customer.
Ability to organize, delegate, prioritize, meet deadlines, and hold the team accountable and follow-up on all activities within the area.
Proven ability to challenge and motivate management and store teams in an atmosphere of mutual respect by supporting PEI core values.
Knowledge of visual presentation standards. Ability to implement and interpret according to the planogram.
Demonstration of strong verbal and written communication skills.
Ability to analyze business trends and function within payroll, shortage and controllable expenses to maximize area performance and profitability.
Ability to perform effective selling techniques
Energetic and positive attitude.
3-5 years of retail management experience
Strong verbal and written skills
Strong interpersonal communication and customer service skills.
Customer service oriented - outgoing, friendly, and personable with a positive attitude.
Must be able to stand for long periods of time on the sales floor
Must be able to move and/or lift up to 25 pounds

Nice To Haves

BS degree would be a plus

Responsibilities

Function as a role model at all times, ensuring that customers remain the top priority; ability to respond to all customer complaints or needs.
Achieve excellent scores on secret shopper reports.
Promote merchandise and demonstrate product knowledge to customers and assist them with any requests.
Share vision and plans execution store strategy in alignment with corporate and district initiatives.
Achieve store financial objectives in the areas of sales goals, comp store increases, sales per square foot, expense control, units per transaction, payroll percent and shrinkage.
Educate the store team on reports, analysis of business trends and inventory opportunities.
Analyze business reports consistently and develop strategies to maximize financial performance.
Prioritize workflow through successful planning and time management.
Maintain appropriate staffing levels based on business trends and payroll guidelines.
Understand and comply with all company policies, procedures and operations.
Responsible for maintenance of the physical appearance and cleanliness of the store.
Recognize problems, analyze causes, and generate alternatives and solutions.
Maintain compliance of all company assigned training.
Demonstrate ability to convey company expectations.
Responsible for the protection of the Company assets (Inventory, Cash, Store fixturing and all other company property).
Communicate all loss prevention occurrences to the District Manager, Market Manager when applicable and Loss Prevention Manager.
Practice excellent customer service at all times in order to prevent possible theft.
Review and audit store processes, transactions and paperwork to ensure compliance with company policies and procedures.
Supervise, lead, and motivate staff members.
Ensure execution of all pricing strategies to achieve gross margin.
Ensure the store is merchandised according to visual guidelines, understand and hold teams accountable to the company visual standards.
Communicate store inventory opportunities to the District Manager or Market Manager when applicable.
Ensure and participate in timely planning and execution of the store planograms.
Ensure the store team can clearly understand the company’s brand position.
Ensure replenishment of merchandise on the selling floor as needed.
Instruct and participate in visual merchandising standards and directives set forth by the company.
Ensure all PEI customer service standards are being met and modeled.
Adhere to Human Resources standards following general practices.
Recruit, select, hire and develop diverse talent for the store.
Fill open positions with qualified candidates utilizing 30 days as a goal and maintaining a talent pool.
Assess, develop, educate, mentor and provide timely feedback and coaching on a regular and consistent basis.
Hold the store team accountable for achieving store results.
Manage conflict.
Empower and involve the team in the decision making process while guiding the process.
Be receptive to feedback and foster dialogue around solutions.
Lead by taking calculated risk and manage through change and adversity.
Maintain confidentiality and meet own commitments.
Ensure that all store associates are adhering to federal, state and local labor laws.