STORE MANAGER - DONORA, PA STORE #4971

Dollar General•Donora, PA
•Onsite

About The Position

The Store Manager is responsible for managing employees and effectively planning and implementing store processes, including ordering, receiving, stocking, presentation, selling, staffing, and support. The role oversees store operations, employee performance and development, inventory, customer service, cash and facility controls, safety, and compliance with company policies and procedures. The Store Manager ensures the store is appropriately staffed and opened and closed each day, personally opening at least twice and closing at least twice per week. The position also includes regular driving in the employee’s own vehicle to meetings, other Dollar General stores, and to make deposits. The work takes place in a fast-paced environment with moderate noise and may involve exposure to outdoor weather, hazardous cleaning solutions, and extreme cold in freezers.

Requirements

  • Ability to read and interpret diagrams, safety rules, operating and maintenance instructions, and procedure manuals.
  • Ability to perform basic mathematical calculations, including percentages.
  • Knowledge of cash-handling procedures, cashier accountability, and deposit control.
  • Ability to perform cash-register functions to generate reports.
  • Knowledge of inventory management and merchandising practices.
  • Effective oral and written communication skills.
  • Effective interpersonal skills.
  • Knowledge of recruiting, interviewing, hiring, counseling, and termination practices, including legal compliance and internal processes.
  • Knowledge of cash, facility, and safety control policies and practices, including deposits and store keys.
  • Good organization skills and attention to detail.
  • Ability to solve problems and handle a variety of situations.
  • Valid driver’s license.

Nice To Haves

  • High school diploma or equivalent preferred.
  • One year of management experience in a retail environment preferred.

Responsibilities

  • Recruit, select, and retain qualified employees in accordance with labor laws and company policies, and ensure the store is properly staffed.
  • Train employees, conduct performance evaluations, identify performance gaps, and provide solutions or counseling, up to and including termination.
  • Recommend employee pay rates and advancement.
  • Communicate performance, conduct, and safety expectations; coordinate meetings and events to encourage safety, security, and policy compliance.
  • Ensure the store is staffed and opened and closed effectively each day; open at least twice and close at least twice per week.
  • Review operating statements to identify sales, profitability, and inventory-turn trends, expense-control opportunities, potential shrink, and errors.
  • Place orders to meet or exceed in-stock targets; review ordering plans, seasonal direction, and inventory-management issues weekly; follow up on BSR and cycle counts.
  • Oversee efficient staging, stocking, and storage of merchandise using company work processes.
  • Ensure merchandise presentation follows established practices, including appropriate use of fixtures, pricing, and signage.
  • Maintain accurate inventory by controlling damages, markdowns, scanning, paperwork, and facility controls.
  • Protect store financial integrity through cashier accountability, key control, security practices, and cash-control procedures.
  • Provide leadership in delivering superior customer service.
  • Maintain a clean, organized store and a safe, secure working and shopping environment.
  • Ensure the store has the tools needed to perform required tasks.
  • Follow company policies and procedures and ensure employee compliance.
  • Complete paperwork and documentation according to guidelines and deadlines.
  • Drive a personal vehicle to meetings, other Dollar General stores, and to make deposits.
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