Store Manager, Kurt Geiger, San Diego

Kurt Geiger•San Diego, CA

7d•Onsite

About The Position

Kurt Geiger is an inclusive, creative footwear and accessories brand powered by kindness, aiming to empower talent to be confident and true to themselves. Drawing inspiration from the energy and spirit of London, the brand has been creating authentic, distinctive designs from its London headquarters for over fifty years. The rainbow is their signature, representing good energy and love for their community and the diverse ways individuals express their style. They are an energetic, fast-paced brand that embraces progress and strives for innovation, rewarding hard work with new opportunities and celebrating kindness.

Requirements

Highly motivated
Interest in fashion
Target driven
Experience in customer service, retail preferred
Interact with customers in a loud and often busy environment
Ability to stand for long periods and engage in repetitive activities
Ability to lift in excess of 50 pounds
Ability to climb ladders and use a stepping stool
Flexible to work weekends and evenings
Must be eligible to work in the US
Proficient in English, written and spoken

Responsibilities

Provide excellent customer service by greeting and assisting customers in a friendly and professional manner
Actively engage with customers to understand their needs, offer product recommendations
Stay informed about current products, trends and promotions to provide up-to-date information to customers
Working towards visual merchandising guidelines set for the store
Training and developing team members
Maintain store standards throughout the store, including the back-of-house
Maintain and monitor all store operations, including back-of-house
Liaise with Head Office teams for all business updates
Set targets and monitor KPI’s for all team members
Recruit for your store and liaise with the global recruitment team
Make commercial suggestions for your store and get them approved by senior stakeholders
Be a role model for the brand and maintain personal presentation standards and that of your teams
Maintain store health and safety regulations
Plan monthly schedules for your team
Motivate and drive your team
Ensure all products are properly tagged with accurate pricing and product information
Process transactions accurately and efficiently using the point of sales system, handling cash, credit cards and other forms of payment
Closing and opening the store, as well as setting up the cash register
Support with inventory management and organization of stockroom
Replenish the shop floor as and when necessary
Communicate daily needs with the management team
Hold regular one to one meetings with team members to manage and maintain performance