Store Manager

O'Reilly Auto Parts • Huntington, WV

20h • Onsite

About The Position

The Store Manager is responsible for the sales, profitability, appearance, and overall operations of the store. The position objectives are to show consistent sales growth, ensure the store exemplifies the proper O’Reilly image, operates as a profit center, and follows policies and procedures to ensure the store is operating as economically and efficiently as possible. This role involves maximizing sales by directing team members to provide prompt, courteous, and professional service, soliciting orders, selling company products, and representing the company in accordance with company policies. The Store Manager will maintain and increase the customer base, review customer needs to gain market share, and coordinate sales call efforts with the Territory Sales Manager. They are responsible for supervising all store team members and working jointly with the District Manager in recruiting, testing, hiring, evaluating, promoting, disciplining, and discharging team members. This includes utilizing scheduling and timekeeping recommendations, developing work schedules, and reviewing team member timecards. The manager ensures all store team members continually improve their skills through company training on policies, procedures, customer service, computer operations, catalogs, sales, and safety. They work with the Sales and Pricing Departments to establish pricing levels for professional customers, maximize gross profit on outside purchases, and monitor pricing compliance. The Store Manager ensures the store is organized and operating according to all company policies and procedures, communicates new information to team members, implements planogram changes and merchandising plans, and provides accurate stock adjustment recaps. They accurately handle all daily store accounting functions, monitor charge accounts, implement loss prevention procedures, ensure store vehicles are maintained, and report property/building needs. The manager is also required to attend the Annual Managers' Conference. O’Reilly Auto Parts has a proven track record of growth and stability, with a strong promote-from-within philosophy, encouraging career growth and development.

Requirements

• Sales Specialist Training
• Assistant Manager Certification
• Manager Development Program module
• Strong verbal and written communication skills
• Must be well organized with the ability to prioritize effectively and manage time efficiently
• Knowledge of automotive parts, equipment, and systems

Nice To Haves

• Fluency in multiple languages (Spanish is highly desired)
• Certified Parts Professional Certification
• ASE certification

Responsibilities

• Responsible for maximizing sales by directing team members in a manner that provides customers with prompt, courteous, and professional service.
• Solicit orders, sell company products, and represent the company in accordance with company policies.
• Maintain customer base, increase sales volume at assigned accounts, review customer needs to gain market share, solicit stocking-type business as well as daily needs and equipment sales.
• Communicate with and coordinate sales call efforts with the Territory Sales Manager.
• Responsible for supervising work performed by all store team members and working jointly with the District Manager in recruiting, testing, hiring, evaluating, promoting, disciplining, and discharging team members under their supervision.
• Utilize Scheduling & Timekeeping recommendations based on sales and payroll forecasting to develop and post work schedules for each pay period.
• Review team member timecards for clocking accuracy and correct all missed punches daily.
• Responsible for ensuring all store team members continually improve their skills through company training on policies and procedures, customer service, computer operations, catalogs, sales and safety.
• Responsible for working with the Sales and Pricing Departments (with assistance of district manager) in establishing pricing levels for professional customers.
• Responsible for maximizing gross profit on outside purchases.
• Monitor non-competitive price overrides and price matches to ensure policy compliance, overall profitability, and eliminate discounting abuse.
• Ensure the store is organized and operating according to all company policies and procedures.
• Ensure any new information received from the company is communicated to all team members as necessary.
• Implement all planogram changes and merchandising plans as outlined.
• Provide the Inventory Control Department with accurate and timely stock adjustment recaps.
• Accurately handle all daily store accounting functions to ensure maximum store, corporate and distribution center efficiency. This includes sales reports, bank deposits, cash drawers, processing checks, etc.
• Monitor all charge accounts, promptly taking care of any past due situations and communicating regularly with the Territory Sales Manager and credit department on status of problem accounts.
• Monitor all susceptible areas and implement loss prevention procedures accordingly. Areas may include billing, cash refund, credit and stock transfer procedures, core and warranty procedures, key control/safe combination/alarm codes, and shoplifting prevention.
• Ensure store vehicles are clean, well-maintained, and daily/monthly inspections are being completed properly.
• Report property/building needs using the Maintenance and Repair System (MARS) or to District Manager.
• Attend the Annual Managers' Conference.
• All other duties as assigned.

Benefits

• Competitive Wages & Paid Time Off
• Stock Purchase Plan & 401k with Employer Contributions Starting Day One
• Medical, Dental, & Vision Insurance with Optional Flexible Spending Account (FSA)
• Team Member Health/Wellbeing Programs
• Tuition Educational Assistance Programs
• Opportunities for Career Growth

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees