Store Manager- Sales

Mattress Firm • Greenwood, IN

7h • Onsite

About The Position

Mattress Firm is seeking a Store Manager to lead their vision, Company Initiatives, and achieve sales performance goals by holding associates accountable for the execution of in-store merchandising in multiple store units. This role also involves leading selling programs, driving related KPI results, and supporting the omni-channel experience. The Store Manager ensures teams prioritize the customer and create a compelling and engaging environment for team members. As an effective coach, this individual develops associates' skills and performance, fostering a collaborative and motivated team dedicated to achieving success. This position offers the opportunity to achieve financial dreams with uncapped commissions and a 401(k) match.

Requirements

• Legal authorization to work in the United States without the need for sponsorship.
• Proof of eligibility to work in the United States.

Nice To Haves

• Internal applicants MUST apply to the internal job posting through the Mattress Firm Workday system.

Responsibilities

• Leads Mattress Firm's vision, Company Initiatives, and achieves sales performance goals by holding associates accountable for the execution of in-store merchandising in multiple store units.
• Leads selling programs and driving related KPI results in multiple store units and supporting the omni-channel experience.
• Ensures teams always put the customer at the center and creates a compelling and engaging environment for MFRM team members.
• Develops associates' skills and performance as an effective coach, fostering a collaborative and motivated team dedicated to achieving success.
• Conducts one-on-one meetings to gain a deep understanding of your team's motivations and personal/professional aspirations.
• Develops a comprehensive team "bio book" that grows alongside your team, evolving to incorporate new insights and knowledge as it is gained.
• Conducts 30-60-90-day check-ins with new team members to discuss progress and opportunities.
• Conducts workforce management activities (store staffing schedule, reconciling punches, etc.), utilizing Operations team support and tools.
• Ensures company policies, including appearance and functionality standards, and state regulations are followed.
• Maintains professional communication and representation of Company brand in all internal and external interactions.
• Follows Company procedures for product transfers to ensure proper documentation of inventory.
• Ability to plan strategically.
• Analyzes company provided reporting to determine appropriate staffing levels for store location.
• Partners with leadership to make staffing level changes.
• Provides technical and product knowledge information to associates and customers, serving as subject matter expert.
• Analyzes company provided reporting and identifying skill gaps to address through coaching.
• Achieves or exceeds individual store financial targets through effective execution and customer service at the store level.
• Ensures store execution of product merchandising, marketing and POP standards.
• Partners with marketing to plan, implement and monitor assigned store’s social media strategy to positively impact brand awareness and increase sales.
• Ensures timely opening and closing procedures.
• Manages stock inventory levels for assigned store.
• Reviews merchandise flow for assigned store, ensuring accurate stock.
• Follows all Company procedures on cash handling including acceptance of payment and deposit processes.
• Adheres to all sales processing policies to ensure the proper creation and execution of customer invoicing.
• Ability to stand or sit for 8+ hours at a time.
• Executes company initiatives and any other activities requested by the supervisor.
• Maintains awareness of competition, advertisements and services offered, develops strategies to counter.
• Conducts store level inventory process and research any discrepancies.
• Partners with leadership and corporate partners as needed.
• Lifts, pushes or pulls 50+ pounds.

Benefits

• Excellent career growth opportunities through on-the-job training and development programs
• 401(k) with employer matching
• Mental health and life resources
• Medical, dental, prescription, and vision plans
• Get paid on-demand
• Base pay or uncapped commission
• Employee discounts on Mattress Firm sleep products and accessories

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed