Store Manager (Rome)

ALOHAS • Rome, ME

3d • Onsite

About The Position

ALOHAS is a Spanish fashion start-up focused on conscious fashion with no overproduction. They are seeking a dynamic and experienced Store Manager for their brand-new store in the historic centre of Rome. This role involves leading the team, driving commercial performance, delivering a premium client experience, and embodying the ALOHAS brand values. The Store Manager will be responsible for sales results, KPIs, store profitability, team development, and ensuring operational excellence.

Requirements

• 3–5 years’ experience as a Store Manager in premium or fashion retail
• Strong leadership and team development skills
• Strategic vision and ability to turn data into business actions
• Excellent communication, problem-solving and decision-making abilities
• Proven experience with sales techniques, KPIs and customer service excellence
• Familiarity with CRM and clienteling strategies
• Passion for product, people and retail innovation
• Fluent in English and Italy
• Hands-on, agile, responsible and collaborative mindset

Nice To Haves

• Spanish or other languages are a plus

Responsibilities

• Own and drive sales results, KPIs and store profitability.
• Monitor performance and design action plans to unlock the store’s full potential.
• Collaborate with HQ to align on strategy, reporting, and retail priorities.
• Ensure the store reflects ALOHAS’ vision through high standards of operations and service.
• Lead by example on the shop floor, setting clear goals and motivating your team.
• Develop, train and coach team members to reach their full potential.
• Build a strong team culture aligned with ALOHAS values: responsibility, agility and proactivity.
• Provide regular feedback and play an active role in talent retention.
• Ensure consistent service excellence and personalized interactions with every customer.
• Use the clienteling tool to build strong client relationships and drive loyalty.
• Bring the ALOHAS concept to life in-store, communicating our values, product stories and sustainability mission.
• Support the omnichannel journey, advising clients on purchase, delivery and service options.
• Oversee stock management, VM execution and in-store animations.
• Generate reports on store, product and client performance to support decision-making.
• Contribute to content creation for ALOHAS social media teams when needed (e.g. photos, videos, store visuals).
• Maintain a high standard of organization, visual presentation and in-store efficiency.
• Actively share feedback and ideas to help shape and improve ALOHAS’ retail strategy.
• Represent the brand as an ambassador and innovation driver in your market.

Benefits

• Full-time contract (40h/week) under CCNL Terziario, Distribuzione e Servizi.
• The chance to open a brand-new store and build your team from scratch.
• A Culture of Freedom, Responsibility & Trust: We believe in autonomy, accountability, and mutual respect.
• Be an ambassador of the ALOHAS brand
• Exclusive Discounts: Your family and friends benefit too!
• Growth & Happiness: Constructive feedback, ongoing learning, and support for your professional journey.
• A Company with Soul:
• We live and breathe sustainability.
• We support family-life balance, parenthood, gender equality, and diversity.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed