Store Manager - New Store Opening!

SmartStop Self Storage•Annapolis, MD

21h•Onsite

About The Position

SmartStop Self Storage is a diversified real estate company in the self-storage industry, operating in the US and Canada. SmartStop was awarded Newsweek’s Best Customer Service in 2021, 2022 & 2023 among Storage Center companies and Reputation’s 800 Award for 2023. They were also voted TOP WORKPLACE 2022 & 2023 by the Orange County Register and their employees. This is a new store opening on Old Mill Road in Annapolis, MD. The Store Manager position is involved in all phases of the operation, including leasing storage & parking, managing a team, assisting with maintenance, supervising onsite projects, communicating with the home office team, and maintaining good relationships with tenants. SmartStop Store Managers contribute to a successful property by running an organized office, engaging positively with customers, earnestly following up on leads, maintaining existing business relationships with clients and vendors, and communicating clearly with the entire management team. SmartStop Self Storage is committed to diversity, equity, and inclusion, fostering an environment of inclusion and seeking contributors from all backgrounds to join their dynamic team.

Requirements

Must have a valid driver’s license and proof of current auto insurance
Superior customer service skills
Excellent communication skills
Computer literate with solid office skills
Take-charge/can-do mentality yet able to follow set procedures.

Responsibilities

Leasing storage and parking
Managing a team
Assisting with maintenance
Supervising onsite projects
Communicating with the home office team
Maintaining good relationships with tenants by providing outstanding customer service
Keeping the facility rented at optimum levels
Prepares units for auction and vacates units as prescribed by law and approved by management
Other duties as assigned