Jiffy Lube Store Manager

ACE Jiffy Lube•East Longmeadow, MA

18h•$100,000•Onsite

About The Position

Atlantic Coast Enterprises is looking for an excellent leader to fill our full-time Store Manager position at a Jiffy Lube location in East Longmeadow, MA. You can earn a competitive salary with multiple bonus platforms up to $100,000 a year. You would also be eligible for paid vacation, comprehensive health care coverage, dental and vision insurance, basic life insurance, short-term and long-term disability, a savings and retirement 401(k) program, bereavement leave, and employee oil changes and discounts. Atlantic Coast Enterprises (ACE) is a full-service lubrication, fluid, and automotive maintenance center. We offer our customers these services in the cleanest and most professional surroundings possible. Each day we strive to achieve our mission of creating customers for life through fast, friendly, clean and professional service. We are dedicated to expanding and constantly moving on to new and different challenges. A few short years ago, we were recognized as the franchisee of the year within the Jiffy Lube nationwide network. Everything at ACE is a team effort. We know that without our employees, we wouldn't be able to grow, improve, or create lifelong customers. This is why we offer competitive compensation, generous benefits as well as a supportive and collaborative environment. We encourage each and every employee to share their ideas with us.

Requirements

At least 18 years old
High school diploma or equivalent
Valid driver's license
Relevant sales and customer service experience
Self-motivated with excellent sales skills
Ability to work well under pressure and delegate
Ability to make customer service a priority
Ability to effectively resolve complex customer and employee issues in a timely manner
Professional presentation
Excellent communication and interpersonal skills
Organized and detail-oriented
Passionate about the automotive industry

Nice To Haves

Previous leadership experience a plus

Responsibilities

Keeping our customers happy, our employees happy, and our day-to-day business running smoothly.
Living our brand as you strive to achieve our mission: "Creating Customers for Life through Fast, Friendly, Clean and Professional Service".
Leading by example, setting the tone and making your auto store an enjoyable place to be.
Working together with your staff to develop and shape the future of our automotive business.
Hiring and training the right team members for the right roles.
Giving constructive feedback, holding staff accountable, and encouraging their leadership skills by providing coaching, opportunities, and resources.
Growing our auto business by utilizing proven tools to promote guest satisfaction and profitability.
Planning and tracking budget forecasting models.
Taking the initiative to ask the right questions that lead to innovation, progress, and success.
Building relationships with employees and customers alike.