About The Position

Lovisa is seeking a passionate, fashion-focused Store Manager to lead a high-energy team, achieve sales results, and create an exceptional customer experience. The role involves developing and motivating team members, managing daily store operations, maintaining attractive and on-brand stock presentation, and creating a fun, customer-focused store environment. The Store Manager will also uphold Lovisa’s culture commitments and provide ongoing coaching and training. Lovisa is a rapidly growing global jewellery brand, with more than 150 new styles arriving in stores each week.

Requirements

  • Confident and enthusiastic leadership.
  • Fashion focus and the ability to inspire and motivate a team.
  • Ability to manage store operations and drive results.
  • A customer-first approach and commitment to creating memorable in-store experiences.
  • Ability and drive to achieve sales targets and create an engaging store atmosphere.

Responsibilities

  • Inspire and coach the team to deliver exceptional customer experiences that reflect Lovisa’s brand values.
  • Drive store performance by achieving sales targets and KPIs while maintaining a fun, energetic store atmosphere.
  • Lead day-to-day operations and ensure stock is well managed and presented on-brand.
  • Champion Lovisa’s 10 + 1 Culture Commitments and foster strong team connections.
  • Provide ongoing development and training to improve team members’ skills and confidence.
  • Maintain visual excellence through engaging merchandising that showcases current jewellery trends and attracts customers.

Benefits

  • Career growth opportunities, including potential in-store and international pathways.
  • A paid day off on the employee’s birthday.
  • Jewellery discounts, access to exclusive competitions, and rewards recognizing team members’ work.
  • Hands-on training in retail, customer service, and ear and body piercing.
  • A supportive, fun, collaborative team culture.
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