Store Manager - Seattle

RYOBI • Seattle, WA

12d • Onsite

About The Position

Direct Tools Factory Outlet, a division of R&B Sales and Marketing, INC, is looking for a results-driven Store Manager to oversee operations and drive success at our Seattle Outlet Store. In this role, you will lead the Seattle Outlet Store team, driving sales performance, operational excellence, and customer satisfaction. You will oversee all aspects of store management, including team leadership, inventory control, merchandising, and customer engagement. By taking ownership of store results, you will play a key role in developing talent, strengthening operations, and delivering exceptional customer experience. This position provides an excellent opportunity to expand your leadership, business management, and retail operations skills while contributing to the success of a global industry leader.

Requirements

• Must be at least 21 years of age or older.
• Eligible to work in the United States without sponsorship or restrictions.
• Minimum 5 years' retail supervisory/management experience, preferably in a high-volume or specialty retail environment.
• Bachelor’s degree in business, management, or related field preferred; equivalent experience considered.
• Knowledge of TTI brand products and/or retail power equipment industry preferred.
• Demonstrated ability to drive sales growth, control expenses, and improve profitability.
• Proven track record of developing, motivating, and retaining high-performing teams.
• Strong customer service mindset with conflict resolution skills and the ability to build lasting customer relationships.
• Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint); additional reporting/retail software a plus.
• Strong communication skills, both written and verbal, with the ability to influence and engage at all levels.
• Ability to travel for in-person training, meetings, and occasional support of other store locations.

Nice To Haves

• Knowledge of TTI brand products and/or retail power equipment industry preferred.
• Additional reporting/retail software a plus.

Responsibilities

• Lead and develop the store team to deliver exceptional customer service and achieve sales and profitability goals.
• Oversee all daily store operations, including opening/closing procedures, cash handling, and adherence to company policies.
• Drive sales performance by monitoring key metrics, analyzing trends, and implementing strategies to maximize results.
• Manage staffing schedules, training, and performance evaluations to ensure a high-performing and engaged team.
• Maintain accurate inventory levels through regular cycle counts, audits, and effective loss prevention practices.
• Ensure visual merchandising standards are executed consistently to enhance the customer shopping experience.
• Resolve customer inquiries and concerns in a professional manner that builds loyalty and repeat business.
• Partner with district and corporate leadership to implement initiatives, promotions, and new product launches.
• Foster a culture of accountability, teamwork, and continuous improvement within the store environment.
• Ensure compliance with health, safety, and security standards to protect employees, customers, and company assets.

Benefits

• Medical, Vision, and Dental Benefits Available
• Insurance Coverages Available such as Short-Term Disability, Long Term Disability, Basic Life Insurance, Basic AD&D, and more.
• 401K (Company Matches 50% up to 8% of Salary)
• Eligible for up to 11 Paid Holiday (Based on hire date)
• PTO – Accruals based on hire date. Earn up to 104 hours of PTO – 1st Year through 2nd Year.
• Company Smart Phone and Computer
• Sales Contests and Incentives to Earn Additional Income

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Associate degree