Store Manager

Elder's ACE Hardware•Nashville, TN

1d•Onsite

About The Position

Our Store Managers recognize that helpfulness drives sales, clear indication customers are pleased with the Elder’s experience. With proper management oversight, sales lead to profits that fund a healthy reinvestment in our business and in our people. The Store Manager owns: Customer experience -- Helpfulness. Customers feel welcome and helped. Store is clean, well-stocked, merchandise is properly priced, fronted, and eye-catching. Associates are scheduled to meet customer traffic/sales trends and within labor budget. Associate experience - Associates have a positive and productive working environment. The Manager ensures all complete their training plans and invests time and attention in their development for future career opportunities. Workplace safety practices are regularly monitored. Store operations -- Proper ordering of goods and inventory levels are adequate and appropriate. Proactive ordering to obtain best pricing and anticipate customers' needs and any supply shortages. Follow proper inventory procedures and manage shrink effectively. Marketing and promotional program is well-executed. The store's building, fixtures, and equipment are well-maintained. Manage accounting and human resources' functions and ensure compliance with all company policies and procedures.

Requirements

Undergraduate degree in business administration or related field (relevant work experience can substitute for education).
3+ years’ managerial experience in retail.
Experience in hardware or home improvement is a big plus.
Effective verbal and written communication skills.
Confidence and comfort in interacting with all associates.
Strategic thinking and planning skills.
Ability to prioritize business needs and issues effectively.
Follow-up, follow-through, and project management skills.
Ability to embrace change and act as a change agent.
Sound leadership skills and solid decision-making abilities.
Ability to work nights and weekends.
Proficiency in Microsoft Office.

Nice To Haves

Experience in hardware or home improvement

Responsibilities

Manage customer experience, ensuring customers feel welcome and helped.
Maintain store cleanliness, stock levels, proper pricing, and merchandise presentation.
Schedule associates to meet customer traffic and sales trends within the labor budget.
Foster a positive and productive working environment for associates.
Ensure associates complete training plans and invest in their development.
Monitor workplace safety practices.
Manage proper ordering of goods and maintain adequate inventory levels.
Proactively order to obtain best pricing and anticipate customer needs and potential shortages.
Follow proper inventory procedures and manage shrink effectively.
Ensure marketing and promotional programs are well-executed.
Maintain store building, fixtures, and equipment.
Manage accounting and human resources functions.
Ensure compliance with all company policies and procedures.