Store Manager - Plum Market Aventura, FL

Plum Market•Aventura, Florida, Aventura, FL, US, FL

22h•Onsite

About The Position

Plum Market is a fast-growing leader in the Grocery, Food & Beverage Retail industry. We are dedicated to offering the finest selections of All Natural, Organic, Local, and Specialty Grocery items while delivering an exceptional experience to our Customers. At Plum Market, our Team Members are at the heart of everything we do. We are passionate about high-quality food, beverages, and grocery essentials, helping our Customers lead a better lifestyle. Our priority is creating a welcoming environment that supports both our Customers and our Team Members. Our Retail Grocery Stores reflect the diverse communities we serve. From our dedicated Team Members and valued Customers to our local vendors and thoughtfully curated product selection, we take pride in fostering an inclusive and thriving culture. If you share our enthusiasm, we’d love for you to apply and discover how you can be part of our team! The Store Team Leader is responsible for all aspects of Plum Market’s store operations, including but not limited to achieving store goals, margin management, payroll, comps, NSF safety audits, weights and measures compliance, and sanitation. A key component of this role is fostering a hospitality-driven culture, ensuring every Guest feels valued and welcomed. The Store Team Leader must embody and role model Plum Market’s Guest Service and hospitality standards while leading and inspiring the Team to create a warm, engaging, and service-oriented environment. They must also observe and enforce quality execution in each department, adherence to Plum Market Policies, and monitor all compliance requirements. At Plum Market, hospitality is at the heart of everything we do. As a Store Team Leader, you will play a critical role in shaping a service-driven culture where every Guest feels like a valued part of our community.

Requirements

Passionate about hospitality and providing an exceptional Guest experience.
Models and coaches outstanding Guest Service with a warm and welcoming approach.
Hires and develops positive, motivated, and hospitality-focused Team Members.
Successful leadership experience and inspires those around them.
Energized by balancing fiscal responsibility with taking care of Team Members and Guests.
Values inclusion and creates an environment where everyone feels welcomed, and every voice is heard.
Innovative and has the courage to pursue new ideas to enhance the Guest experience.
Thrives on challenges and takes pride in overcoming them.
Leads with kindness, empathy, and a genuine desire to create a best-in-class hospitality experience.
Has a love for all-natural, organic, and specialty products and enjoys sharing that passion with others.
A strong hospitality mindset and the ability to create an inviting and warm atmosphere for Guests.
The ability to manage multiple projects simultaneously with strong attention to detail.
A positive attitude and experience leading high-performance teams.
Excellent verbal and written communication skills, with a strong ability to engage with Guests and Team Members alike.
Proficiency in Microsoft Suite.
The ability to work various shifts, standing and walking for up to 4 hours without a break—leading from the floor and engaging with Team Members and Guests.
The ability to bend and stoop to grasp objects, climb ladders, and lift loads up to 50 lbs. unassisted, as well as push and pull carts weighing up to 100 lbs. unassisted.

Responsibilities

Achieving store goals, margin management, payroll, comps, NSF safety audits, weights and measures compliance, and sanitation.
Fostering a hospitality-driven culture, ensuring every Guest feels valued and welcomed.
Embodying and role modeling Plum Market’s Guest Service and hospitality standards while leading and inspiring the Team to create a warm, engaging, and service-oriented environment.
Observing and enforcing quality execution in each department, adherence to Plum Market Policies, and monitoring all compliance requirements.
Leading with a hospitality-first approach, ensuring all Guests receive exceptional service.
Inspiring and developing a Team that is passionate about hospitality and Guest engagement.
Identifying hiring needs, conducting interviews, and recruiting positive, service-driven Team Members.
Managing and overseeing payroll budgets, approving schedules, and assisting in achieving store financial goals.
Teaching, coaching, and mentoring Team Members to uphold Plum Market’s hospitality and service standards.
Communicating effectively with Guests, Team Members, Store Leadership, and the Director Group.
Modeling and coaching accountability to ensure adherence to Plum Market policies and standard operating procedures.
Fostering a store environment that is welcoming, service-oriented, and focused on creating memorable Guest experiences.