Spanish Bilingual Wireless Retail Store Manager

Mobile Generation • Irving Park, IL

6d • $85,000 • Onsite

About The Position

Mobile Generation, the fastest growing Verizon Wireless Premium Retailer in the Midwest, is seeking a Verizon Wireless Spanish Bilingual Retail Store Manager. This role is responsible for ensuring team members are proficient in sales processes and Verizon Wireless products/services, while maintaining operational excellence. The ideal candidate has significant retail experience, preferably in the wireless industry, with a strong focus on customer experience, sales, product knowledge, and professional customer issue resolution.

Requirements

• 2+ years of experience in a similar role in a retail environment, preferably with Verizon Wireless or other Wireless business, managing team members.
• Proof of achievement in prior sales roles and leadership roles is required.
• Ability to lead, coach and inspire your team members.
• Enthusiasm for retail, wireless technology and products and customer service.
• Ability to travel to our various locations across the Midwest as business needs dictate.
• Strong communication and interpersonal skills.
• Strong attention to detail and accuracy.
• Able to work evenings, weekends, and holidays with a flexible schedule.
• Spanish Bilingual

Responsibilities

• Building a positive, customer and goal-oriented environment.
• Interview, hire, schedule, and supervise a team of Verizon Wireless Sales Associates.
• Meet or exceed both your personal and team key performance indicators each month.
• Coach/mentor your team every day so they can provide an exceptional customer experience each time.
• Ensure your assigned location is operating under the specific guidelines of both Verizon Wireless and Mobile Generation.
• Ensure all promotional role outs, inventory procedures or other duties and tasks assigned by Mobile Generation leadership is executed timely and correctly.
• Set an example of personal and professional conduct for employees and others.

Benefits

• Strong base pay based on your previous experience in a similar or identical role.
• Performance bonuses based on achieving key initiatives.
• Flexible Work Schedule.
• Employee Health Plan.
• Personal Time Off.
• Great and fun working atmosphere.
• Significant opportunities to grow in our company.
• Win prizes and trips through various sales contests throughout the year.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed