Store Manager, Jennifer Fisher MADISON AVENUE

Centric Brands•New York, NY

3d•$90,000 - $100,000•Onsite

About The Position

Join the Jennifer Fisher retail team and help us deliver world experiences for our clients. You will oversee the daily operations, business, training, management, and lead a team of talented sales associates whose mission will be to build deep and personal connections with our clients while driving sales and enhancing brand loyalty to Jennifer Fisher. The ideal candidate will have a rich clientelling background, passion for operations, and entrepreneurial spirit.

Requirements

2-3 years jewelry or luxury retail experience
Self-motivated and takes initiative.
Expert conversationalist
Ability to adapt and connect with a diverse range of people & clients.
Eager to learn and always looking for ways to improve operations.
Passion for retail and customer experience.
Team player mixed with self-motivated contributor and sales professional.
Ability to multi-task and take on multiple priorities simultaneously.

Responsibilities

Manage and build a world class team of associates who are high performing sellers and experts with client experience.
Create, execute, and manage store priorities and operations across sales, inventory, planning, operations, and VM.
Track KPI’s against sales, client experience, and clientelling outreach to continuously find ways to improve our business and store experience.
Prepare daily, weekly, and monthly sales reports to share with corporate partners.
Collaborate with the retail sales director to establish customer acquisition strategies, retention strategies, and new business opportunities.
Uphold loss prevention protocols by monitoring and performing all inventory movements, transfers, cycle counts, markdowns, and reconciliation.
Control store operational expenses & protocols.
Manage scheduling.
Meet or exceed sales targets for the week, month, quarter, and year.
Create and promote memorable shopping experiences for our clients resulting in sales and long-term relationships with clients.
Assist with walk-in clients.
Ensure sales associates are establishing a loyal book of clients, personal shoppers, and stylists and maintaining those relationships to drive repeat purchases and retention.
Act as a stylist for the client while possessing deep knowledge of our product, brand, and assortment.
Organize, plan, and schedule 1:1 appointments in-store and virtually in order to drive sales.
Support and execute VM directives by the retail team.
Maintain impeccable VM standards for all products on the sales floor and back-of-house.
Ensure an organized, clean, and elevated atmosphere within the store is maintained.
Recruit, train, and develop team of associates while promoting a culture of achievement and motivation.
Uphold company standards through policy and procedure including dress code.
Engage in frequent communication with the team around business decisions, changes, and strategic priorities and encourage feedback, ideas, and creativity within the team.
Address and manage personal issues by coaching, warnings, write ups, and terminations when necessary.
Ability to open and close the store.