Store Manager

Circle K•San Antonio, TX

22d•Onsite

About The Position

The Store Manager position is a full-time role responsible for overseeing store operations, including leadership, customer service, financial management, and team development. The company, Circle K, is a global organization with a mission to make people's lives easier and is committed to employee growth and development within its culture and values.

Requirements

High school diploma or equivalent.
1 to 2 years of retail work experience or an equivalent combination of education, training, and work experience.
Ability to supervise and train for the use of equipment, tools, and materials listed in CSR, LSR, and SA job descriptions.
Ability to supervise and manage the functions listed in CSR, LSR, and SA job descriptions.
Ability to use a computer for completion and analysis of reports, inventory control, cash control, and employment-related forms, or acquire necessary skills.
A valid driver's license and dependable transportation.
Ability to have open availability.
Ability to communicate (orally and in writing) in English.
Ability to perform essential duties and physical functions.
Ability to work in the described conditions.
Ability to operate a motor vehicle.
Ability to sit for long periods of time.
Food Server certificate (e.g. ServSafe) and Food Safety Management certification may be required.

Nice To Haves

Ability to work a minimum of 50 hours per week.
Ability to be exposed to cold or warm temperature extremes performing occasional work in a walk-in cooler and/or freezer and outdoors.
Ability to occasionally lift and/or carry up to 30 pounds from ground to overhead.
Ability to occasionally lift and/or carry up to 50 pounds from ground to waist.
Ability to grasp, reach and manipulate objects with hands for entire shift.
Ability to push/pull with arms up to a force of 20 pounds.
Able to reach overhead for objects.
Ability to bend and twist at waist.
Ability to communicate orally.
Ability to operate a cash register and/or computer keyboard.
Ability to stoop, kneel, squat, bend, push, and pull.
Ability to work alone.
Be exposed to occasional noise.
Ability to stand and/or walk for an entire shift.
May require climbing a ladder to store and retrieve materials or place and remove signs.

Responsibilities

Directly supervise the activities of 2 or more full-time employees.
Recruit, hire, and train employees, ensuring excellent customer service.
Develop, manage, and assign tasks to ensure the store is clean, stocked, organized, and well-kept.
Maintain a professional and supportive image among subordinates and supervisor.
Schedule employees to meet business needs and maximize customer service.
Implement non-discriminatory management practices in hiring, training, counseling, mentoring, motivating, and separating employees.
Develop positive and professional relationships with suppliers.
Promote excellent customer service and resolve customer complaints professionally.
Provide regular and predictable onsite attendance.
Promote a safe, positive public image within the community.
Prepare and deliver timely performance appraisals and feedback.
Train employees on customer service, store image, marketing execution, and safety procedures.
Mentor and train employees on cash handling and risk reduction.
Ensure employees complete all required training.
Develop communication strategies to ensure timely information dissemination to employees.
Establish periodic communication meetings with store employees and the District Manager.
Evaluate and develop action plans to meet store objectives.
Organize and maintain all store files and manuals.
Ensure required reports are completed accurately and timely.
Ensure merchandise is stocked, attractively displayed, and priced correctly.
Ensure required employment posters and signs are accessible.
Analyze daily sales and expense information to maximize sales and profits.
Budget and forecast P&L lines, and manage merchandise margins.
Safeguard and account for all money received and disbursed.
Perform financial analysis to maximize sales and net profits.
Notify District Manager of any sales, cash, inventory, or operating discrepancies.