STORE MANAGER - GARLAND, TX STORE #3369

Dollar General•Garland, TX

About The Position

The Store Manager is responsible for managing store employees and effectively planning and implementing store processes, including ordering, receiving, stocking, presentation, selling, staffing, and support. The role oversees recruitment, selection, retention, training, performance evaluations, staffing, and employee compliance with Company policies and applicable labor laws. The Store Manager also monitors operating results, inventory, merchandise presentation, cash controls, customer service, store safety, and completion of required documentation. The position requires opening and closing the store, with a minimum of two openings and two closings per week. Working conditions include frequent walking and standing, bending, stooping, and kneeling; occasional lifting; use of store equipment; exposure to outdoor weather, cleaning solutions, and freezer cold; occasional ladder climbing; and regular driving of the employee’s own vehicle for meetings, store visits, and deposits.

Requirements

  • Ability to read and interpret diagrams, safety rules, operating and maintenance instructions, and procedures manuals.
  • Ability to perform basic mathematical calculations, including percentages.
  • Knowledge of cash-handling procedures, cashier accountability, and deposit control.
  • Ability to perform cash register functions to generate reports.
  • Knowledge of inventory management and merchandising practices.
  • Effective oral and written communication skills.
  • Effective interpersonal skills.
  • Knowledge of recruiting, interviewing, hiring, counseling, and termination practices, including legal compliance and internal processes.
  • Knowledge of cash, facility, and safety-control policies and practices, including deposits and store keys.
  • Good organization skills and attention to detail.
  • Ability to solve problems and handle a variety of situations.
  • Valid driver’s license.
  • Frequent walking or standing; frequent bending, stooping, and kneeling.
  • Ability to handle merchandise and equipment such as handheld scanners, pricing guns, box cutters, merchandise containers, two-wheel dollies, U-boats, and rolltainers.
  • Ability to lift up to 40 pounds, with occasional lifting up to 55 pounds.
  • Occasional climbing on a step ladder to heights of six feet.
  • Regular driving of own vehicle for meetings, trips to other stores, and deposits.

Nice To Haves

  • High school diploma or equivalent preferred.
  • One year of management experience in a retail environment preferred.

Responsibilities

  • Recruit, select, and retain qualified employees in accordance with labor laws and Company policies, and ensure appropriate staffing.
  • Train employees, conduct performance evaluations, identify performance gaps, recommend solutions or counseling, and address issues up to and including termination.
  • Make recommendations regarding employee pay rates and advancement.
  • Regularly communicate performance, conduct, and safety expectations, and coordinate meetings and events to promote safety, security, and policy compliance.
  • Ensure the store is appropriately staffed and opened and closed effectively; open at least two times and close at least two times per week.
  • Review operating statements to identify business trends, expense-control opportunities, potential shrink, and errors.
  • Order merchandise to meet or exceed in-stock targets; review ordering plans, seasonal direction, and inventory issues weekly; follow up on BSR and cycle counts.
  • Facilitate efficient staging, stocking, and storage of merchandise according to Company processes.
  • Ensure merchandise presentation follows established practices, including proper use of fixtures, pricing, and signage.
  • Maintain accurate inventory by controlling damages, markdowns, scanning, paperwork, and facility controls.
  • Protect the store’s financial integrity through cashier accountability, key control, security practices, and cash-control procedures.
  • Provide leadership for superior customer service.
  • Maintain a clean, organized store and a safe, secure working and shopping environment.
  • Ensure the store has the tools needed to perform required tasks.
  • Follow Company policies and procedures and ensure employee compliance.
  • Complete paperwork and documentation according to guidelines and deadlines.
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