Store Manager, Diamonds Direct

Diamonds Direct•Greenville, SC

About The Position

Diamonds Direct is seeking an energetic, motivating, self-starting, experienced Jewelry Store Manager. The manager represents Diamonds Direct at designated functions and marketing opportunities, stays current on industry trends, and educates employees to support strong performance. The role leads store employees, manages schedules and development, helps set store goals, promotes effective sales techniques, and ensures inventory-control best practices. The manager also builds relationships with key customers, models exemplary service, coaches employees, and remains visible on the sales floor to address issues and requests promptly.

Requirements

  • Proven leadership or top performance in current or previous roles.
  • Previous experience in the jewelry industry.
  • Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
  • Ability to write reports, business correspondence, and procedure manuals.
  • Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
  • Ability to perform each essential duty satisfactorily; reasonable accommodations may be made for individuals with disabilities.

Nice To Haves

  • Jewelry store management experience.

Responsibilities

  • Represent Diamonds Direct at designated functions and marketing opportunities.
  • Stay informed about current and relevant industry trends and educate employees to promote optimal performance.
  • Create and manage employee schedules.
  • Train and develop sales professionals.
  • Collaborate with the General Manager and Vice President to set monthly and annual store goals.
  • Model appropriate sales techniques.
  • Ensure inventory control and best practices.
  • Develop and maintain relationships with key customers.
  • Demonstrate exemplary customer service and coach employees to do the same.
  • Remain visible on the sales floor to resolve issues and requests in a timely manner.
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