Store Manager

Papa Murphy’s•Murfreesboro, TN

14d•Onsite

About The Position

In this engaging leadership role, the Store Manager champions Papa Murphy's commitment to quality, service, integrity, and teamwork by creating a positive experience and culture every day for employees, hiring, training, and managing an ambitious, efficient crew of employees, modeling incredible customer service and training store personnel to do the same, flexing business skills to create efficient operations, happy guests, and a profitable store, applying administrative expertise by providing accurate reports, tracking and reconciling coupons and certificates, and creating and posting crew work schedules, keeping employees and customers safe by ensuring the store meets standards for optimum costs and top-notch performance while maintaining proper operational and health labor laws at the Federal, State and Local levels, inspecting the store, all prep areas, equipment, and utensils to ensure they meet sanitary standards in accordance with company and local health department standards, baking up accurate inventory based on sales trends, checking deliveries for type, quantity, and cost accuracy, monitoring cash procedures in the store and ensuring accuracy of bank deposits, cash drawers, reconciliation, and justification of all cash variances, and engaging with the community through local store marketing (LSM) activities, assembling the ultimate pizza experience for every guest.

Requirements

2-5 years of awesome supervisory experience at another lucky QSR
ServSafe certification required
Ability to wow an audience with good communication skills
Exceptional customer service skills and strategies to keep customers lining up for more pizza
Adequate computer skills, including MS Word, Excel, Outlook, and POS
Know-how to understand store financials, P&Ls, break-even, food costs, labor and other financial information to positively impact store operations
Know how to meet deadlines
Willingness to jump in and cover shifts in the event of absences
Stand and walk, reach with hands, and arms, bend and stoop, kneel or crouch; this job has you on your feet up to 75% of the time
Must be able to lift and/or move up to 30 pounds

Responsibilities

Creating a positive experience and culture every day for employees
Hiring, training, and managing an ambitious, efficient crew of employees
Modeling incredible customer service and training store personnel to do the same
Flexing business skills to create efficient operations, happy guests, and a profitable store
Applying administrative expertise by providing accurate reports, tracking and reconciling coupons and certificates, and creating and posting crew work schedules
Keeping employees and customers safe by ensuring the store meets standards for optimum costs and top-notch performance while maintaining proper operational and health labor laws at the Federal, State and Local levels
Inspecting the store, all prep areas, equipment, and utensils to ensure they meet sanitary standards in accordance with company and local health department standards
Baking up accurate inventory based on sales trends
Check deliveries for type, quantity, and cost accuracy
Monitoring cash procedures in the store and ensuring accuracy of bank deposits, cash drawers, reconciliation, and justification of all cash variances
Engaging with the community through local store marketing (LSM) activities
Assembling the ultimate pizza experience for every guest