Store Manager

Circle K•Columbus, OH

8d•$15 - $26•Onsite

About The Position

The Store Manager is responsible for overseeing the daily operations of the store, including direct supervision of employees, ensuring excellent customer service, maintaining store standards, and managing financial performance. This role involves recruiting, hiring, training, and developing staff, as well as managing inventory, sales, and expenses to maximize profitability.

Requirements

High school diploma or equivalent.
1 to 2 years of retail work experience or an equivalent combination of education, training, and work experience.
Ability to supervise and train for the use of equipment, tools, and materials listed in CSR, Lead CSR, and Store Assistant job descriptions.
Ability to supervise and manage the functions listed in CSR, Lead CSR, and Store Assistant job descriptions.
Ability to use a computer for completion and analysis of reports, inventory control, cash control, and employment-related forms, or acquire those skills.
A valid driver’s license and dependable transportation.
Ability to have open availability.
Ability to communicate (orally and in writing) in English.
Ability to perform essential duties and physical functions.
Ability to operate a motor vehicle.
Ability to sit for long periods of time.
Food Server certificate (e.g. ServSafe) and Food Safety Management certification may be required.

Responsibilities

Directly supervise the activities of 2 or more full-time employees.
Recruit, hire, and train employees, ensuring excellent customer service.
Develop, manage, and assign tasks to ensure the store is clean, stocked, organized, and well-kept.
Maintain a professional and supportive image.
Schedule employees according to company guidelines and business needs.
Implement non-discriminatory management practices in hiring, training, counseling, mentoring, motivating, and separating employees.
Develop positive and professional relationships with suppliers.
Promote excellent service and resolve customer complaints professionally.
Provide regular and predictable onsite attendance.
Promote a safe, positive public image within the community.
Prepare and deliver performance appraisals and provide feedback.
Train employees on customer service, store image, marketing execution, and safety procedures.
Train employees on cash awareness and risk reduction.
Ensure employees complete all required training.
Develop communication strategies to ensure timely information dissemination to employees.
Establish regular communication meetings with store employees and the Market Manager.
Evaluate and develop action plans to meet store objectives.
Organize and maintain all store files and manuals.
Ensure accurate and timely completion of reports.
Ensure merchandise is stocked, attractively displayed, and correctly priced.
Ensure required employment posters and signs are accessible.
Analyze daily sales and expense information to maximize sales and net profits.
Budget and forecast P&L lines, and manage merchandise margins.
Safeguard and account for all money received and disbursed.
Perform financial analysis to maximize sales and net profits.
Notify Market Manager of any sales, cash, inventory, or operating discrepancies.