Store Manager - West Town Mall

Pandora•Knoxville, TN

1d•Onsite

About The Position

As the largest jewellery brand in the world, Pandora gives a voice to millions of people’s loves every day through its beautiful products that empower people to express themselves. Pandora is proud to be part of their stories and the most important moments in their lives. At Pandora, original thinking is welcomed and can turn into positive impact. The Store Manager will be the ultimate Pandora Fan, fully immersing themselves in the brand, culture, and product, whilst taking immense pride in delivering exceptional customer experiences. This role offers the exciting opportunity to spend quality time on the sales floor, engaging with customers and working alongside the team to drive sales. The Store Manager will coach and manage a team of Assistant Store Manager, Sales Leads and Sales Associates. Please note, this job will require the completion of an assessment that will be emailed to you upon submission of your application.

Requirements

Results-orientated leader with at least 3-5 years of experience as a Store Manager in a high-performance selling environment.
Developed a sense of Care in communication skills both written and verbal.
Ability to charm and captivate an audience with the ability to connect with people at all levels of the organization.
Sharp business acumen coupled with analytical thinking that can show and deliver positive results.
Skilled in recruiting, retaining, and developing exceptional teams. Succession planning and internal mobility.
Knowledge of general computer software (Microsoft Office 365 Suite) and retail point of sale systems.
At least 18 years or older and can provide proof of identify and eligibility to work.

Responsibilities

Embrace the store culture filled with passion for our brand, where team members shine as extraordinary brand ambassadors.
Dare to exceed individual and store sales goals by building a genuine connection with our fans.
Embrace the opportunities and soar beyond commercial targets and key performance indicators (KPIs) expectations, setting new records and achieving remarkable success.
Create unforgettable shopping moments that exceeds expectations, by displaying excellent product knowledge and building brand loyalty.
Dream to coach and inspire the sales team, fostering accountability for individual and the store performance. Provide real-time feedback and guidance to empower the team in achieving their KPI goals.
Craft loyal fans by authentically engaging and fostering lasting connections beyond transactions.
Build your network and inspire to bring the best talent into Pandora across seasonal and core hiring including Assistant Store Manager, Sales Associates and Sales Leads.
Partner with the Divisional Sales Manager and Human Resource team to identify and resolve any performance issues and policy violations.
Utilize your brilliance across talent, brand, operations, and fan experience, guaranteeing the timely implementation of visual merchandising directives, efficient operational processes, and continuous talent development.
All other duties as assigned.