Store Manager - New Castle

Youngstown Area Goodwill Industries•New Castle, PA

20h•Onsite

About The Position

Youngstown Area Goodwill Industries, Inc. is hiring a Retail Store Manager to oversee all operations of our New Castle, PA, retail store. This is a leadership role responsible for driving sales, managing staff, ensuring excellent customer service, and supporting Goodwill’s mission of creating employment opportunities in our community.

Requirements

High school diploma or equivalent required
Prior retail management experience required
Strong leadership, communication, and organizational skills
Ability to manage multiple priorities in a fast-paced environment
Experience motivating teams and meeting operational goals
Basic computer skills and point-of-sale experience
Ability to work a flexible schedule, including evenings and weekends
Ability to stand, walk, lift, and move merchandise throughout the shift

Nice To Haves

college coursework preferred

Responsibilities

Managing all daily retail operations (sales floor, backroom, donations, merchandising)
Hiring, training, scheduling, and supervising store employees
Driving sales, production, and donation goals
Ensuring excellent customer service and a positive shopping experience
Maintaining store appearance, merchandising standards, and cleanliness
Monitoring inventory, pricing, and loss prevention
Ensuring compliance with safety procedures, cash handling, and company policies
Coaching and addressing employee performance and attendance
Preparing reports and tracking store performance metrics
Serving as a positive representative of Goodwill in the community
Performing other duties as assigned