Jiffy Lube Store Manager

ACE Jiffy Lube•North Myrtle Beach, SC

17h•$100,000•Onsite

About The Position

Atlantic Coast Enterprises is looking for an excellent leader to fill our full-time Store Manager position at a Jiffy Lube location in North Myrtle Beach, SC. This role involves keeping customers happy, employees happy, and the day-to-day business running smoothly. The Store Manager lives the brand by striving to achieve the mission: "Creating Customers for Life through Fast, Friendly, Clean and Professional Service." Leading by example, the manager sets the tone and makes the auto store an enjoyable place to be. They work with staff to develop and shape the future of the automotive business, hiring and training the right team members, providing constructive feedback, holding them accountable, and encouraging leadership skills through coaching, opportunities, and resources. In addition to managing staff, the Store Manager helps grow the auto business by utilizing proven tools to promote guest satisfaction and profitability, with essential sales and customer service skills. They plan and track budget forecasting models, take initiative to ask questions that lead to innovation, progress, and success, and build relationships with employees and customers.

Requirements

At least 18 years old
High school diploma or equivalent
Valid driver's license
Relevant sales and customer service experience
Self-motivated with excellent sales skills
Ability to work well under pressure and delegate
Ability to make customer service a priority
Ability to effectively resolve complex customer and employee issues in a timely manner
Professional presentation
Excellent communication and interpersonal skills
Organized and detail-oriented
Passionate about the automotive industry

Nice To Haves

Previous leadership experience a plus

Responsibilities

Keeping customers happy
Keeping employees happy
Ensuring day-to-day business runs smoothly
Living the brand and striving to achieve the mission: "Creating Customers for Life through Fast, Friendly, Clean and Professional Service."
Setting the tone and making the auto store an enjoyable place to be
Working with staff to develop and shape the future of the automotive business
Hiring and training the right team members for the right roles
Giving constructive feedback
Holding employees accountable
Encouraging leadership skills by providing coaching, opportunities, and resources
Growing the auto business by utilizing proven tools to promote guest satisfaction and profitability
Planning and tracking budget forecasting models
Taking initiative to ask the right questions that lead to innovation, progress, and success
Building relationships with employees and customers alike