Store Manager

Bridgestone Americas•Midwest City, OK

1d•$51,300 - $94,500•Onsite

About The Position

Manage retail store location operation and ensure that tire unit sales, automobile service sales, customer retention, and overall operating profit opportunities are maximized.

Requirements

High School Diploma or equivalent
Demonstrated success in retail sales management
Problem solving as it relates to customer complaints
Aptitude to manage inventory, order scheduling, and ongoing merchandising displays
Must be able to assist customers for personal sales as well as complaints to ensure customer retention and loyalty
Teammate and customer communication skills
Negotiation and conflict resolution skills
Must have a valid automobile driver’s license at all times and be able to drive customer and company vehicles
Must have completed all current and required BSRO store education courses & modules required for this position

Nice To Haves

2-year college degree or equivalent

Responsibilities

Customer service
Drive store Sales & promotions
Build Customer Satisfaction & Loyalty
Creating Results for Teammates, Customers and the Company
Understand alternative tire sourcing and competitors
Payroll, budgets and store goals
Responsible for record keeping and relevant financial information
Manage, schedule and assign staff according to their skill level
Attend paid training to stay up-to-date with new developments in the automotive service industry
Follow up with customers to obtain feedback and ensure they are satisfied with received
Other duties as assigned