About The Position

Banter by Piercing Pagoda is looking for dynamic, driven and creative individuals to join their team. They are seeking individuals who are ready to use their business and sales skills to begin a financially rewarding career. The company emphasizes an outstanding customer experience, intense and continuous training, and making a difference in customers' and employees' lives. The Store Manager role involves maintaining daily focus on individual and team members' standards achievement to attain sales and profit projections, contributing to an atmosphere of total customer satisfaction, developing skills and product knowledge of team members through training and evaluation, and recruiting and selection of team members. The Store Manager is also responsible for achieving profit margin goals by managing the P&L, following and enforcing all Company policies and procedures, and other operational and strategic duties. The company values integrity, diversity, teamwork, and opportunities for advancement, maintaining a promotion-from-within philosophy. They provide training on sales techniques, product knowledge, and skills to advance careers. In return, they seek commitment to excellence, a desire to grow, and the ability to provide a superior customer experience.

Requirements

  • At least one year of retail management experience is required, preferably with a jeweler or specialty retailer
  • Knowledge of operating POS terminals and scanners, using basic computer software and hardware
  • Ability to interpret a variety of instructions in written, oral, diagram, and schedule form
  • Availability to work days, nights and weekends

Responsibilities

  • Direct the daily operation of assigned store to achieve sales and profit through leadership and training in accordance with company standards, policies, systems, and procedures.
  • Maintaining daily focus on individual and team members' standards achievement to attain sales and profit projections.
  • Contributing to an atmosphere of total customer satisfaction.
  • Developing skills and product knowledge of team members through training and evaluation.
  • Recruiting and selection of team members.
  • Achieving profit margin goals by managing the P&L.
  • Following and enforcing all Company policies and procedures.
  • Performing other operational and strategic duties.

Benefits

  • Base pay plus commission on sales
  • Medical, Dental, Vision and Prescription Insurance (Full Time Team Members)
  • 401 (k)
  • Paid Vacation and Paid Holidays (Full Time Team Members)
  • Tuition Reimbursement and DCA courses based on position
  • Training - Associate Training System, Management Training System, District Manager in Training, Career Development and more
  • Team Member Merchandise Discounts
  • Incentive Trips and Contests
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