STORE MANAGER - SIGNAL MOUNTAIN, TN STORE #6932

Dollar General•Signal Mountain, TN

12h•Onsite

About The Position

The Store Manager is responsible for managing all employees and effectively planning and implementing store processes, including ordering, receiving, stocking, presentation, selling, staffing, and support. The role oversees employee recruitment, selection, training, performance, and compliance with company policies, labor laws, safety expectations, and operating procedures. The manager ensures the store is appropriately staffed and opened and closed each day, personally opening at least twice and closing at least twice per week. The role monitors operating statements and business trends, manages ordering and inventory, ensures merchandise is presented correctly, maintains inventory and financial integrity, and leads customer service. The Store Manager also maintains an organized, clean, safe store, ensures the availability of necessary tools, and completes required documentation on time. The position involves frequent walking or standing, bending, stooping, and kneeling; handling store equipment and merchandise; lifting up to 40 pounds regularly and occasionally up to 55 pounds; and regular use of a personal vehicle for meetings, store visits, and deposits. The work environment is fast-paced with moderate noise, with occasional exposure to outdoor weather, cleaning solutions, and freezer cold, as well as occasional ladder climbing up to six feet.

Requirements

Ability to read and interpret diagrams, safety rules, operating and maintenance instructions, and procedure manuals.
Ability to perform mathematical calculations, including percentages.
Knowledge of cash handling procedures, cashier accountability, and deposit control.
Ability to perform cash register functions to generate reports.
Knowledge of inventory management and merchandising practices.
Effective oral and written communication skills.
Effective interpersonal skills.
Knowledge of recruiting, interviewing, hiring, counseling, and termination practices, including legal compliance and internal processes.
Knowledge of cash, facility, and safety control policies and practices, including deposits and store keys.
Good organizational skills and attention to detail.
Ability to solve problems and handle a variety of situations.
Valid driver’s license.

Nice To Haves

High school diploma or equivalent.
One year of management experience in a retail environment.

Responsibilities

Recruit, select, and retain qualified employees in accordance with labor laws and company policies, ensuring appropriate store staffing.
Train employees, conduct performance evaluations, address performance gaps through appropriate solutions or counseling, and recommend termination when warranted.
Make recommendations regarding employee pay rates and advancement.
Communicate performance, conduct, and safety expectations; coordinate meetings and events concerning safety, security, and policies.
Ensure the store is staffed and opened and closed effectively each day; open at least twice and close at least twice per week.
Review operating statements to identify business trends, expense control opportunities, potential shrink, and errors.
Manage ordering and in-stock targets; review ordering plans, seasonal direction, and inventory issues weekly; follow up on Basic Stock Replenishment and cycle counts.
Oversee efficient merchandise staging, stocking, and storage in accordance with company work processes.
Ensure merchandise presentation follows established practices, including proper use of fixtures, pricing, and signage.
Maintain accurate inventory by controlling damages, markdowns, scanning, paperwork, and facility controls.
Protect the store’s financial integrity through cashier accountability, key control, security practices, and cash-control procedures.
Provide customer service leadership.
Maintain a clean, organized store and a safe, secure working and shopping environment.
Ensure the store has the tools necessary to perform required tasks.
Follow company policies and procedures and ensure employee compliance.
Complete paperwork and documentation according to guidelines and deadlines.