Store Manager - UGG

Deckers Brands•Chicago, IL

15d•$95,000•Onsite

About The Position

At UGG, a division Deckers Brands, we exist to transform the lives of our customers and each other by sharing our passion and love for UGG. We’re driven by a clear mission: to bring the UGG brand to life through every interaction and evolve industry ideas by delivering experiences our customers desire. As a member of the Deckers Family, you represent our brands and deliver unique, personalized shopping experiences. Our Store Managers are integral to the success of our company. As a Store Manager, it’s your job to develop and motivate effective teams that engage our customers and strengthen business results. In this role, you develop and lead a high-performing team that aligns with the company’s values and regularly share our vision and mission with your team and customers. You take ownership of your team and work to create a culture of trust and accountability.

Requirements

Four (4) years minimum retail store management experience.
Bachelor’s Degree (preferred) or equivalent experience required.
Excellent communication skills and ability to convey the Deckers Brands Vision and Mission to your team and customers.
Excellent leadership skills and experience managing people in a customer-facing environment.
Demonstrated track record of exceeding sales targets and cost management for a store of comparable seasonality, volume and size.
Excellent organizational skills and ability to coordinate, people, resources, and services in order to address business goals and needs.
Problem-solving skills and ability to work through challenges.
Ability to be agile to meet the needs of the business, especially during our busiest time of the year.
Proficient in Microsoft Office suite of tools and applications.
Valid driver’s license.

Responsibilities

Develop and motivate effective teams that engage customers and strengthen business results.
Develop and lead a high-performing team that aligns with the company’s values.
Share the company’s vision and mission with the team and customers.
Take ownership of the team and create a culture of trust and accountability.
Continuously build the team through recruiting, training, development, and coaching.
Maintain high training standards to facilitate the team in delivering personalized shopping experiences and promoting brand loyalty.
Adapt to business needs to increase sales and deliver revenue goals.
Manage the store’s inventory, cash, and labor.
Execute visual merchandising directions and maintain store standards that promote brand image.
Motivate and develop team members to meet the short and long-term needs of the business.
Maintain awareness of industry trends and local competitors to meet and anticipate customer demands.
Coach and develop the team to drive business results and professional growth.
Ensure the highest level of customer service possible and prioritize brand and product knowledge training.
Meet and exceed budgeted sales and revenue goals and monitor expenses.
Develop store strategies that enhance customer satisfaction, expand traffic, and optimize profitability.
Proactively cultivate awareness of the market beyond the four walls of the business, including industry trends, clienteling, and community outreach.
Implement store administration and operations including compliance with policies and procedures.
Manage inventory and partner with corporate stakeholders to meet the needs of the market.
Regularly maintain a network for recruiting candidates to the store team.