Store Manager - Oakridge
About The Position
Established since 1879, Birks is a luxury jewellery store whose reputation is built on quality, exclusivity, unique design and excellence in service. We pride ourselves in offering meaningful experiences and in building intimate relationships with each and every one of our clients. As a Store Manager, Oakridge for our Birks store located in the Oakridge Mall in Vancouver you will get to embody our belief in the promise of a brighter tomorrow through each interaction. As such, you will get to work in a highly motivated team that values excellence, hard work and team work. The Store Manager assists the Store Director with the daily store operations, with a major focus on providing excellent customer service and fostering a professional and pleasant working environment for all staff members. The Store Manager creates a refreshing experience for clients and a heartwarming environment for employees where they see their potential grow.
Requirements
- Five (5) years of retail sales experience, luxury retail and/or jewelry experience is preferred
- A Bachelor’s Degree in Operations Management, Business Administration OR other relevant education
- Strong team values and leadership skills
- Ability to offer an exceptional client service that is both unique and memorable
- Excellent interpersonal, communication and writing skills
- A solid knowledge of the MS Office suite (Excel, MS Word, Outlook)
- A goal oriented and sales driven mindset but understands that truly caring about clients and exceeding their expectations is key to their success.
Responsibilities
- Develop, organize and manage a high-volume retail store
- Drive, lead, motivate and develop staff to become leaders in luxury jewelry sales
- Foster an environment that puts the client at the forefront
- Develop meaningful relationships with each and every client
- Manage store operations, business development, client relations and promote the store within the community
- Achieve or exceed sales targets continuously
Benefits
- Competitive earnings, including commissions and bonuses
- Social benefits
- Wellness program
- Award and recognition programs
- Innovative and unique training programs
- Employee discounts
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What This Job Offers
Job Type
Full-time
Career Level
Manager
