Store Manager

M.C. LLC•Berkeley, CA

15d•$29 - $34•Onsite

About The Position

As a Store Manager, you are responsible for overseeing and optimizing all aspects of store operations while leading and developing a strong team. Your role involves managing daily activities in accordance with M.C. LLC and Jiffy Lube policies and procedures. You will drive store success by delivering exceptional customer service, ensuring a well-maintained and organized facility, effectively managing inventory, overseeing accurate cash handling, and strategically utilizing labor to enhance overall performance.

Requirements

1-2 years of experience managing employees
2-3 years of automotive/quick lube experience required.
Valid U.S. driver’s license
Excellent interpersonal and communication skills
Succeeds in a team environment and works well with others
Passion for customer service
Passion for automotive repair and maintenance

Responsibilities

Oversee, lead, and train a team.
Represent Jiffy Lube in a positive and exceptional manner.
Exceed customer service expectations on a daily basis.
Enforce safety, attendance, personal behavior, and various additional company policies.
Ensure compliance with OSHA and environmental regulations.
Maintain awareness and knowledge of current sales and sales targets.
Investigate and resolve customer complaints/warranties to company expectations.
Ensure the completion of all required computer-based training and other on-the-job training at the facility.
Manage the flow of customer traffic to optimize service times.
Generate sales for the store and revenue for the company.
Orders, receives and audits inventory to ensure optimum inventory control.
Communicates effectively to address issues or concerns in a timely manner with employees, leadership team, and HR team.
Attend monthly manager meetings and then conduct monthly store safety meetings informing the store employees on the important topics covered.
Additional duties as assigned.