Store Manager

Brooks Brothers•San Francisco, CA

11d•Onsite

About The Position

Step into a leadership role with a legendary American brand! Brooks Brothers is seeking a dynamic, relationship-driven Store Manager to lead our exclusive shop-in-shop location. In this unique retail setting, you won't just be managing store operations—you will be the ultimate brand ambassador, tasked with developing a loyal clientele, providing exceptional customer service, and delivering on our iconic 1818 promise every single day. We are looking for a leader who is passionate about building a team of top performers and empowering them to be their absolute best. You will oversee all aspects of this shop-in-shop boutique, from hiring and training the finest associates to represent the brand, to driving company sales and profitability goals. By creating a positive, high-energy environment, you will ensure that your managers, associates, and customers are fully engaged. If you love being part of a winning team, have a talent for cultivating lasting customer relationships, and bring a contagious energy to work, we want you to lead this exceptional Brooks Brothers experience. The Store Manager reports directly to the District Sales Manager.

Requirements

2+ years as a Store Manager in similar volume, apparel business (preferred).
Proven track record of exceeding sales and statistical expectations.
Flexible availability to meet the needs of the business (including evenings and weekends).
May require occasional travel to other store locations (if needed) and attend district meetings.

Responsibilities

Understand and demonstrate product knowledge, selling and operational skills to maximize sales.
Engage with customers to build relationships and brand loyalty by using company tools.
Motivate and engage your teams by identifying their strengths.
Provide and receive feedback in order to improve performance and develop team members.
Communicate clear expectations and hold the team and yourself accountable to achieving results.
Ensure store standards for merchandising and operations are met consistently.
Establish trust with the team in the face of opposing beliefs, values or perspectives.
Remain composed in the face of challenges and unforeseen circumstances.
Provide leadership or assistance with floor sets, window changes, and other merchandising and visual expectations.
Schedule employees to their strengths to maximize productivity.
Model our values of respect, integrity, teamwork, compassion, accountability, and inclusivity.