STORE MANAGER - WALKER, WV STORE #17333

Dollar General•Walker, WV
•Onsite

About The Position

The Store Manager is responsible for managing all employees and effectively planning and implementing store processes, including ordering, receiving, stocking, presentation, selling, staffing, and support. The role oversees employee recruitment, selection, training, performance, and compliance with company policies and applicable labor laws. The Store Manager ensures effective daily store operations, including opening and closing, appropriate staffing, inventory management, merchandising, cash and security controls, customer service, store cleanliness, and completion of required paperwork. The role also evaluates operating statements and business trends, maintains a safe working and shopping environment, and ensures employees follow company procedures. Working conditions include frequent walking or standing, bending, stooping, and kneeling; handling store equipment and merchandise; lifting up to 40 pounds regularly and occasionally up to 55 pounds; and occasional exposure to outdoor weather, hazardous cleaning solutions, and extreme cold in freezers. The position involves occasional ladder use up to six feet and regular use of the employee’s own vehicle for meetings, visits to other Dollar General stores, and deposits. The environment is fast-paced with moderate noise.

Requirements

  • Ability to read and interpret diagrams, safety rules, operating and maintenance instructions, and procedure manuals.
  • Ability to perform basic mathematical calculations, including percentages.
  • Knowledge of cash-handling procedures, cashier accountability, and deposit control.
  • Ability to perform cash-register functions and generate reports.
  • Knowledge of inventory management and merchandising practices.
  • Effective oral and written communication skills.
  • Effective interpersonal skills.
  • Knowledge of recruiting, interviewing, hiring, counseling, and termination practices, including legal compliance and internal processes.
  • Knowledge of cash, facility, and safety-control policies and practices, including deposits and store keys.
  • Good organizational skills and attention to detail.
  • Ability to solve problems and handle a variety of situations.
  • Valid driver’s license.
  • Ability to regularly drive a personal vehicle for meetings, store visits, and deposits.
  • Ability to meet the physical demands described, including frequent standing or walking and occasional lifting up to 55 pounds.

Nice To Haves

  • High school diploma or equivalent.
  • One year of management experience in a retail environment.

Responsibilities

  • Recruit, select, and retain qualified employees in accordance with labor laws and company policies, and ensure adequate staffing.
  • Train employees, conduct performance evaluations, identify performance gaps, and provide solutions or counseling, up to and including termination.
  • Recommend employee pay rates and advancement.
  • Communicate performance, conduct, and safety expectations; coordinate meetings and events that promote safety, security, and policy compliance.
  • Ensure the store is effectively staffed and opened and closed each day; personally open at least twice and close at least twice per week.
  • Review operating statements to identify business trends, expense-control opportunities, potential shrink, and errors.
  • Order merchandise to meet or exceed in-stock targets; review ordering plans, seasonal direction, and inventory issues weekly; follow up on replenishment and cycle counts.
  • Oversee staging, stocking, and storage of merchandise in accordance with company processes.
  • Ensure merchandise is presented according to established practices, including proper use of fixtures, pricing, and signage.
  • Maintain accurate inventory through control of damages, markdowns, scanning, paperwork, and facility controls.
  • Protect the store’s financial integrity through cashier accountability, key control, security practices, and cash-control procedures.
  • Provide leadership in delivering superior customer service.
  • Maintain a clean, organized store and a safe, secure working and shopping environment.
  • Ensure the store has the tools needed to perform required tasks.
  • Follow company policies and procedures and ensure employee compliance.
  • Complete paperwork and documentation according to guidelines and deadlines.
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