Store Manager 125

WhiteWater Express Car Wash • Houston, TX

1d • $47,500 - $55,000

About The Position

The Store Manager (also described as Assistant Manager) supports the General Manager in cultivating team culture, ensuring customer satisfaction, developing future leaders, and managing day-to-day car wash operations. The role leads team members, maintains operational efficiency, upholds safety and service standards, supports staff development, and contributes to revenue performance. The Store Manager takes on General Manager responsibilities when the GM is absent and reports directly to the General Manager. The position requires flexibility to work 45–50 hours per week, adjusting as needed to meet business demands.

Requirements

• High school diploma or equivalent; a combination of experience and/or education will be considered.
• 1–3 years of key holder or assistant management experience in retail, hospitality, or another fast-paced environment.
• Experience supervising teams of 8–12 employees, including hiring, training, scheduling, and performance management.
• Strong leadership and sales acumen, with the ability to coach and develop team members to meet and exceed goals.
• Excellent verbal and written communication skills and proven conflict-resolution abilities.
• Proficiency in Microsoft Office Suite, Google Workspace, and point-of-sale (POS) systems.
• Ability to multitask, prioritize, and work effectively under pressure while maintaining attention to detail.
• Ability to lift and carry up to 50 lbs.
• Comfort working outdoors in varying weather conditions, including heat, cold, rain, and humidity.
• Ability to stand, walk, bend, and move throughout a shift in a fast-paced environment.
• Availability to work 45–50 hours per week and adjust as needed to meet business demands.

Nice To Haves

• Car wash experience is not required.

Responsibilities

• Cultivate a positive, customer-focused workplace culture through team development and coaching.
• Assist in selecting, developing, and retaining outstanding team members.
• Lead General Manager responsibilities during the GM’s absence to ensure seamless operations.
• Provide a safe, clean, five-star experience for customers and employees.
• Address and resolve customer and employee concerns while fostering a respectful, service-first workplace.
• Educate customers about wash products, packages, memberships, and promotions to support satisfaction and sales.
• Support daily operations, hourly scheduling, and completion of required tasks to meet business needs and site standards.
• Troubleshoot equipment and work with Facilities and IT to resolve maintenance issues quickly.
• Maintain a safe, clean, and compliant workplace by ensuring safety protocols and preventive maintenance are followed.
• Drive revenue growth by coaching team members and optimizing customer interactions.
• Use KPI tools to support membership revenue growth and retention, including overseeing labor management.
• Uphold company policies and enforce safety protocols.
• Assist the GM with payroll tasks, including reviewing and approving employee hours.
• Work 45–50 hours per week with flexibility to adjust to business demands.
• Perform other duties as assigned to ensure smooth operations.

Benefits

• Base salary of $47,500 to $55,000 depending on assigned location.
• Eligible for a performance-based bonus under the company incentive plan; payments vary with results and are not guaranteed.
• Comprehensive medical, dental, and vision benefits.
• Paid time off.
• 401(k) retirement plan with company match.
• Company-paid life insurance.
• Clear pathways for career advancement.
• Free weekly car washes.
• Professional development and advancement opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED