STORE MANAGER - HIAWASSEE, GA STORE #4923

Dollar General•Hiawassee, GA

About The Position

The Store Manager is responsible for managing all employees and effectively planning and implementing store processes, including ordering, receiving, stocking, presentation, selling, staffing, and support. The role oversees employee recruitment, training, performance, and compliance; store operations and inventory; customer service; financial controls; safety and security; and completion of required paperwork. The manager opens the store at least two times per week and closes it at least two times per week. The position involves frequent walking or standing, bending, stooping, and kneeling, along with handling merchandise and equipment and lifting up to 40 pounds, occasionally up to 55 pounds. Work takes place in a fast-paced environment with moderate noise, with occasional exposure to outside weather, hazardous cleaning solutions, and freezer cold. The manager may climb a step ladder up to six feet and regularly drive their own vehicle to meetings, other stores, and deposit locations.

Requirements

Ability to read and interpret documents such as diagrams, safety rules, operating and maintenance instructions, and procedure manuals.
Ability to perform mathematical calculations, including percentages.
Knowledge of cash handling, cashier accountability, and deposit control.
Ability to perform cash register functions to generate reports.
Knowledge of inventory management and merchandising practices.
Effective oral and written communication skills.
Effective interpersonal skills.
Knowledge of recruiting, interviewing, hiring, counseling, and termination practices, including legal compliance and internal processes.
Knowledge of cash, facility, and safety control policies and practices.
Good organizational skills and attention to detail.
Ability to solve problems and deal with a variety of situations.
Valid driver’s license.
High school diploma or equivalent preferred.
One year of management experience in a retail environment preferred.

Nice To Haves

High school diploma or equivalent.
One year of management experience in a retail environment.

Responsibilities

Recruit, select, and retain qualified employees in accordance with labor laws and company policies, and ensure the store is properly staffed.
Train employees, conduct performance evaluations, identify performance gaps, and provide appropriate solutions or counseling, up to and including termination.
Recommend employee pay rates and advancement.
Regularly communicate performance, conduct, and safety expectations and coordinate meetings and events that promote safety, security, and policy compliance.
Ensure the store is effectively opened and closed each day; open at least twice per week and close at least twice per week.
Review operating statements to identify business trends, expense-control opportunities, potential shrink, and errors.
Order merchandise to meet or exceed in-stock targets; review ordering plans, seasonal direction, and inventory management issues weekly; follow up on BSR and cycle counts.
Facilitate efficient merchandise staging, stocking, and storage by following company processes.
Ensure merchandise presentation follows established practices, including proper use of fixtures, pricing, and signage.
Maintain accurate inventory by controlling damages, markdowns, scanning, paperwork, and facility controls.
Protect the store’s financial integrity through cashier accountability, key control, security practices, and cash-control procedures.
Provide leadership in delivering superior customer service.
Maintain a clean, organized store and a safe, secure working and shopping environment.
Ensure the store has the tools needed to perform required tasks.
Follow company policies and procedures and ensure employee compliance.
Complete paperwork and documentation according to guidelines and deadlines.