STORE MANAGER - FAIRMONT, NC STORE #1813

Dollar General•Fairmont, NC
•Onsite

About The Position

The Store Manager is responsible for managing all employees and effectively planning and implementing store processes, including ordering, receiving, stocking, presentation, selling, staffing, and support. The role ensures the store is properly staffed, merchandise is available and presented according to company standards, inventory and finances are controlled, and employees follow company policies and procedures. The Store Manager provides employee leadership through recruiting, selection, training, performance evaluations, coaching, and recommendations regarding pay and advancement. The manager also leads customer service, maintains a clean and safe store, completes required documentation, and ensures the store is equipped to perform its work. The position requires opening the store at least twice per week and closing it at least twice per week. Working conditions include frequent walking or standing, bending, stooping, and kneeling; handling merchandise and store equipment; lifting up to 40 pounds and occasionally up to 55 pounds; and occasional climbing on a step ladder up to six feet. The role involves a fast-paced environment with moderate noise, occasional exposure to outdoor weather, hazardous cleaning solutions, and extreme cold in freezers. Regular use of a personal vehicle is required to attend meetings, visit other Dollar General stores, and make deposits.

Requirements

  • Ability to read and interpret documents such as diagrams, safety rules, operating and maintenance instructions, and procedures manuals.
  • Ability to perform basic mathematical calculations, including percentages.
  • Knowledge of cash-handling procedures, cashier accountability, and deposit control.
  • Ability to perform cash-register functions and generate reports.
  • Knowledge of inventory-management and merchandising practices.
  • Effective oral and written communication skills.
  • Effective interpersonal skills.
  • Knowledge of recruiting, interviewing, hiring, counseling, and termination practices, including legal compliance and internal processes.
  • Knowledge of cash, facility, and safety control policies and practices, including deposits and store keys.
  • Good organizational skills and attention to detail.
  • Ability to solve problems and deal with a variety of situations.
  • Valid driver’s license.
  • High school diploma or equivalent preferred.
  • One year of retail management experience preferred.

Nice To Haves

  • High school diploma or equivalent.
  • One year of management experience in a retail environment.

Responsibilities

  • Recruit, select, and retain qualified employees in accordance with labor laws and company policies, and ensure the store is properly staffed.
  • Train employees, conduct performance evaluations, identify performance gaps, provide appropriate solutions or counseling, and take disciplinary action up to and including termination.
  • Recommend employee pay rates and advancement.
  • Communicate expectations for performance, conduct, and safety, and coordinate meetings and events that encourage safety, security, and policy compliance.
  • Ensure the store is effectively opened and closed each day; personally open it at least twice per week and close it at least twice per week.
  • Review operating statements to identify business trends, sales and profitability opportunities, expense-control opportunities, potential shrink, and errors.
  • Manage ordering and in-stock targets; review the ordering plan, seasonal direction, and inventory issues weekly; and follow up on Basic Stock Replenishment and cycle counts.
  • Oversee efficient merchandise staging, stocking, and storage according to company processes.
  • Ensure merchandise presentation follows established practices, including appropriate use of fixtures, product pricing, and signage.
  • Maintain accurate inventory by controlling damages, markdowns, scanning, paperwork, and facility controls.
  • Protect store financial integrity through cashier accountability, key control, security practices, and cash-control procedures.
  • Provide leadership for superior customer service.
  • Maintain a clean, organized store and a safe, secure working and shopping environment.
  • Ensure the store has the tools needed to perform required tasks.
  • Follow company policies and procedures and ensure employee compliance.
  • Complete paperwork and documentation according to guidelines and deadlines.
  • Drive a personal vehicle regularly to meetings, other Dollar General stores, and deposit locations.
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