Store Manager: Frankies Bikinis

Leap • Washington DC, DC

9d • Onsite

About The Position

Frankies Bikinis is seeking an innovative and results-driven Store Manager for their Georgetown Boutique. This role involves leading with a strategic mindset to develop and execute plans that drive sales, enhance customer interactions, and strengthen community ties. A key part of this role is recruiting and developing a high-performing team through thoughtful hiring, coaching, and performance management. The Store Manager will foster a collaborative, goal-oriented environment by setting clear expectations and leading by example. As a local market expert, they will use their knowledge of community events and networking opportunities to drive store traffic, client engagement, and brand awareness. They will also partner with neighboring stores and execute impactful in-store activations to grow the customer base and elevate the brand presence. Operational excellence is at the core of this position, ensuring brand standards are met across all areas of store operations, including visual merchandising, cleanliness, inventory management, and shipment processing. The ideal candidate thrives in an independent, fast-paced retail environment and is confident in managing daily operations such as opening/closing procedures, team scheduling, and payroll accuracy. This role may extend beyond the primary location, occasionally supporting other Leap-powered stores within the market, including assisting with new store openings, onboarding team members, providing sales floor coverage, or leading community activations.

Requirements

• Apparel expertise—ideally in swim or intimates—with a proven ability to manage fitting room operations, drive upselling, and navigate high-volume retail environments.
• Proven leadership experience with a demonstrated ability to build, nurture, and develop talent at all levels within the store, with a consistent focus on building a leadership pipeline.
• Strong business acumen with the ability to interpret key performance metrics, identify trends, and adapt strategies to drive store performance and profitability.
• Demonstrated ability to deliver personalized service and build authentic client connections that reflect the brand’s values and enhance loyalty.
• Ensure operational excellence across scheduling, payroll, inventory management, visual standards, and policy compliance to drive consistent store performance.
• Proficiency with digital tools such as Shopify, Endear, Slack, and Google Workspace to support business operations, client engagement, and team communication.
• Flexible availability, including evenings, weekends, holidays, and occasional travel as needed.
• Ability to actively lead on the sales floor, including standing, walking, using ladders, and lifting up to 50 lbs.
• Must be 18+ years of age.

Nice To Haves

• Inspirational Leadership: Coaches and empowers others through hands-on leadership and consistent feedback.
• Customer-Obsessed: Prioritizes service excellence and leads by example in creating memorable, personalized client experiences.
• Entrepreneurial Mindset: Thrives in fast-paced, ever-changing environments with a focus on adaptability and innovation.
• Collaborative Communicator: Builds trust across teams and communicates effectively to drive alignment and results.
• Emotional Intelligence: Demonstrates strong self-awareness, empathy, and the ability to lead with warmth, sensitivity, and professionalism in all interactions.
• Detail-Oriented: Ensures all operational and brand standards are executed with accuracy and precision.
• Brand Expert: Possesses deep knowledge of product materials, craftsmanship, and brand story to enrich the client experience and empower the team to sell with confidence.

Responsibilities

• Develop and execute plans that drive sales, enhance customer interactions, and strengthen community ties.
• Recruit, coach, and develop a high-performing team.
• Foster a collaborative, goal-oriented environment by setting clear expectations and leading by example.
• Utilize knowledge of community events and networking opportunities to drive store traffic, client engagement, and brand awareness.
• Partner with neighboring stores and execute impactful in-store activations.
• Ensure brand standards are met across all areas of store operations, including visual merchandising, cleanliness, inventory management, and shipment processing.
• Manage daily operations such as opening/closing procedures, team scheduling, and payroll accuracy.
• Support other Leap-powered stores within the market, including assisting with new store openings, onboarding team members, providing sales floor coverage, or leading community activations.
• Lead on the sales floor, including standing, walking, using ladders, and lifting up to 50 lbs.

Benefits

• Unlimited PTO (blackout periods apply)
• Commission Eligible
• Healthcare benefits (medical, dental, vision)
• Flexible time off (paid company holidays, unlimited paid time off, sick leave, parental leave)
• Access to company perks (commuter benefits, 401K, paid sabbatical, employee discounts at Leap stores, employee referral bonus, telecom reimbursement)
• Employee Assistance Program
• Employee discount + wardrobe allotment for participating Leap brands

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed