Store Manager - Mount Vernon, Oh Store #10622

Dollar General•Mount Vernon, OH

About The Position

The Store Manager is responsible for managing store employees and effectively planning and implementing store processes, including ordering, receiving, stocking, presentation, selling, staffing, and support. The role oversees employee recruitment, training, performance, and compliance; store operations and merchandising; inventory and financial controls; customer service; and a clean, safe, and secure store environment. The manager opens the store at least twice per week and closes it at least twice per week, and regularly drives their own vehicle to meetings, other Dollar General stores, and to make deposits. The work is performed in a fast-paced environment with moderate noise. It involves frequent walking or standing, bending, stooping, and kneeling, some handling of merchandise and equipment, lifting up to 40 pounds and occasionally up to 55 pounds, and occasional ladder climbing up to six feet. The role may involve occasional exposure to outside weather, hazardous cleaning solutions, and extreme cold in freezers.

Requirements

  • Ability to read and interpret diagrams, safety rules, operating and maintenance instructions, and procedure manuals.
  • Ability to perform mathematical calculations, including addition, subtraction, multiplication, division, and percentages.
  • Knowledge of cash-handling procedures, including cashier accountability and deposit control.
  • Ability to perform cash register functions and generate reports.
  • Knowledge of inventory management and merchandising practices.
  • Effective oral and written communication skills.
  • Effective interpersonal skills.
  • Knowledge of recruiting, interviewing, hiring, counseling, and termination practices, including legal compliance and internal processes.
  • Knowledge of cash, facility, and safety control policies and practices, including deposits and store keys.
  • Good organizational skills and attention to detail.
  • Ability to solve problems and deal with a variety of situations.
  • Valid driver's license.

Nice To Haves

  • High school diploma or equivalent.
  • One year of management experience in a retail environment.

Responsibilities

  • Recruit, select, and retain qualified employees in accordance with labor laws and Company policies, and ensure the store is properly staffed.
  • Train employees, conduct performance evaluations, identify performance gaps, and take appropriate action or provide counseling, up to and including termination.
  • Recommend employee pay rates and advancement.
  • Regularly communicate performance, conduct, and safety expectations, and coordinate meetings and events to promote safety, security, and policy compliance.
  • Ensure the store is staffed and opened and closed effectively each day; open at least twice weekly and close at least twice weekly.
  • Evaluate operating statements to identify business trends, expense-control opportunities, potential shrink, and errors.
  • Order merchandise to meet or exceed in-stock targets; review ordering plans, seasonal direction, and inventory management weekly; and follow up on Basic Stock Replenishment and cycle counts.
  • Facilitate merchandise staging, stocking, and storage according to Company processes.
  • Ensure merchandise presentation follows established practices, including proper use of fixtures, pricing, and signage.
  • Maintain accurate inventory by controlling damages, markdowns, scanning, paperwork, and facility controls.
  • Protect the store’s financial integrity through cashier accountability, key control, security practices, and cash-control procedures.
  • Provide leadership in delivering superior customer service.
  • Maintain a clean, organized store and a safe and secure working and shopping environment.
  • Ensure the store has the tools needed to perform required tasks.
  • Follow Company policies and procedures and ensure employee compliance.
  • Complete paperwork and documentation according to guidelines and deadlines.
  • Drive a personal vehicle to attend meetings, visit other Dollar General stores, and make deposits.
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