Store Manager In Lake Havasu City Az

Dollar General•Lake Havasu, AZ
•Onsite

About The Position

The Store Manager is responsible for managing store employees and effectively planning and implementing store processes, including ordering, receiving, stocking, merchandise presentation, selling, staffing, and support. The role oversees employee recruitment, selection, training, performance, and compliance with labor laws and company policies. The Store Manager also manages inventory, customer service, store operations, safety, security, financial controls, and required paperwork. The manager ensures the store is properly staffed and opened and closed each day, personally opening at least twice per week and closing at least twice per week. The position requires regular review of operating statements and inventory processes, maintaining merchandise presentation and accurate inventory, and ensuring the store is clean, organized, safe, and equipped with necessary tools. The role regularly involves walking, standing, bending, handling merchandise, lifting, occasional ladder use, and driving to make bank deposits or attend meetings. The position is based in a fast-paced environment with moderate noise and occasional exposure to outside weather conditions.

Requirements

  • Ability to read and interpret diagrams, safety rules, operating and maintenance instructions, and procedure manuals.
  • Ability to perform basic mathematical calculations, including percentages.
  • Knowledge of cash-handling procedures, cashier accountability, and deposit control.
  • Ability to perform IBM cash register functions to generate reports.
  • Knowledge of inventory management and merchandising practices.
  • Effective oral and written communication skills and interpersonal skills.
  • Knowledge of recruiting, interviewing, hiring, counseling, and termination practices, including legal compliance and internal processes.
  • Knowledge of cash, facility, and safety control policies and practices, including deposits, store keys, and the SAFE program.
  • Good organizational skills and attention to detail.
  • Ability to solve problems and handle situations with limited standardization.
  • High school diploma or equivalent strongly preferred.
  • One year of management experience in a retail environment preferred.
  • Ability to frequently walk and stand; bend, stoop, and kneel; handle merchandise and equipment; and lift up to 40 pounds frequently and up to 55 pounds occasionally.
  • Ability to occasionally climb using a ladder.
  • Regularly drive and provide own transportation for bank deposits and occasional meetings or visits to other stores.

Nice To Haves

  • Bilingual Spanish-speaking ability may be preferred at certain store locations.
  • High school diploma or equivalent.
  • One year of management experience in a retail environment.

Responsibilities

  • Recruit, select, retain, train, and develop qualified employees in accordance with labor laws and company policies.
  • Conduct performance evaluations, address performance gaps through appropriate solutions or counseling, and make recommendations regarding pay and advancement.
  • Communicate performance, conduct, and safety expectations; coordinate meetings and events related to safety, security, and policies.
  • Ensure appropriate staffing and effective daily store opening and closing; personally open at least twice weekly and close at least twice weekly.
  • Evaluate operating statements for business trends, expense controls, potential shrink, and errors.
  • Manage ordering, in-stock targets, seasonal direction, inventory issues, replenishment, and cycle counts.
  • Facilitate merchandise staging, stocking, and storage according to company processes.
  • Ensure merchandise presentation, fixture use, pricing, and signage follow established practices.
  • Maintain accurate inventory by controlling damages, markdowns, scanning, paperwork, and facility controls.
  • Maintain store financial integrity through cashier accountability, key control, security practices, and cash-control procedures.
  • Provide customer service leadership and maintain a clean, organized, safe, and secure store.
  • Ensure the store has the tools required to perform tasks.
  • Follow company policies and procedures and ensure employee compliance.
  • Complete paperwork and documentation according to guidelines and deadlines.
  • Drive to make bank deposits and, occasionally, attend management meetings or visit other Dollar General stores.
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