The Store Manager is responsible for driving the financial performance of the facility by ensuring sales and profit goals are achieved. This includes leading the management team in controlling expenses, developing and implementing plans to correct deficiencies, overseeing budget creation, and analyzing economic trends for forecasting. The Store Manager also models, enforces, and provides direction on proper customer service approaches to ensure customer needs are resolved within company guidelines. They drive sales through effective merchandise presentation, accurate pricing, proper signing, in-stock and inventory levels, and by assessing economic trends and community needs. Additionally, the Store Manager ensures the success of the Academy training environment and store standards, creating an engaging environment for associates, advising on training curriculum, and engaging trainees during their store assignment. They are responsible for the execution of multiple business plans and projects, identifying needs, developing plans, removing barriers, providing resources, measuring progress, and adjusting performance. The Store Manager provides supervision and development opportunities for associates by selecting, training, mentoring, assigning duties, building a team, establishing expectations, conducting performance evaluations, providing recognition, and coaching for success. They promote and support company policies, procedures, mission, values, and standards of ethics and integrity, ensuring compliance and utilizing the Open Door Policy. The Store Manager ensures business needs are met by evaluating current plans, consulting with stakeholders, and participating in community outreach events.
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Job Type
Full-time
Career Level
Manager