Store Manager

Burton•Conway, NH

17d•Onsite

About The Position

At Burton, we are a purpose-led brand rooted in snowboarding and the outdoors. We fight for the future of our people, planet, and sport. We aim to maximize our positive social impact and minimize our negative environmental impact while delivering high-quality performance products. As a global leader in snowboarding, we’re committed to diversity, equity, and inclusion for the long-term health of our company, sport, and community. Through these efforts, we aim to make snowboarding and the outdoors accessible to all. Summary of Position The Store Manager is responsible for developing Burton pop-up store in North Conway, NH, according to Burton's Retail standards. Scope of tasks include staff hiring, training and development, customer service in a 360-degree matter, organizing and optimizing store stock & assortments, and follow VM standards. Reporting directly to the NA Retail Manager. The role is expected to contribute substantially to developing Burton’s DTC department, the store and its staff to archive a consumer centric environment to become the Retailer of the future.

Requirements

Minimum 5 years of Retail experience or equivalent experience in the field of sporting goods & fashion, ideally in a managerial role.
Excellent people managing skills
Excellent communication and interpersonal skills
Open-minded, and agile team player
Hands-on mentality with a proactive work attitude
Conflict management skills
Significant experience in customer service
Great time management skills

Responsibilities

Create business strategies to attract new customers, expand store traffic, and enhance profitability
Recruit staff, as needed
Train, mentor, and develp staff on a frequent basis
Monitor inventory management
Give guidance on In-store Marketing and align with Burton's Marketing strategies
Provide reporting on store results
Manage store budget
Net Sales Planning
Act on Burton Product Warranty cases according to Burton's warranty process
Be a brand ambassador for the Burton brand
Other duties as assigned