Store Manager - Quincy, Fl Store #21875

Dollar General•Quincy, FL

About The Position

The Store Manager is responsible for managing all employees and effectively planning and implementing store processes, including ordering, receiving, stocking, presentation, selling, staffing, and support. The role ensures effective daily store operations, adequate staffing, inventory accuracy, financial integrity, customer service, safety, security, and compliance with Company policies and procedures. The manager opens the store at least twice per week and closes it at least twice per week, and regularly drives their own vehicle to meetings, other Dollar General stores, and to make deposits. The position operates in a fast-paced environment with a moderate noise level. It involves frequent walking or standing, bending, stooping, and kneeling; some handling of merchandise and equipment; lifting up to 40 pounds and occasionally up to 55 pounds; occasional exposure to outside weather, hazardous cleaning solutions, and extreme cold in freezers; and occasional ladder climbing up to six feet.

Requirements

  • Ability to read and interpret documents such as diagrams, safety rules, operating and maintenance instructions, and procedure manuals.
  • Ability to perform basic mathematical calculations, including percentages.
  • Knowledge of cash-handling procedures, cashier accountability, and deposit control.
  • Ability to perform cash register functions to generate reports.
  • Knowledge of inventory management and merchandising practices.
  • Effective oral and written communication skills.
  • Effective interpersonal skills.
  • Knowledge of recruiting, interviewing, hiring, counseling, and termination practices, including legal compliance and internal processes.
  • Knowledge of cash, facility, and safety-control policies and practices, including deposits and store keys.
  • Good organizational skills and attention to detail.
  • Ability to solve problems and handle a variety of situations.
  • Valid driver's license.

Nice To Haves

  • High school diploma or equivalent.
  • One year of management experience in a retail environment.

Responsibilities

  • Recruit, select, retain, and properly staff the store with qualified employees in accordance with labor laws and Company policies.
  • Train employees, conduct performance evaluations, address performance gaps through appropriate solutions or counseling, and recommend termination when appropriate.
  • Make recommendations regarding employee pay rates and advancement.
  • Communicate performance, conduct, and safety expectations, and coordinate meetings and events promoting safety, security, and policy compliance.
  • Ensure the store is appropriately staffed and opened and closed effectively each day; open at least twice and close at least twice per week.
  • Evaluate operating statements to identify business trends, including sales, profitability, and inventory turn, as well as expense-control opportunities, potential shrink, and errors.
  • Manage ordering and inventory, review ordering plans and seasonal direction weekly, address inventory management issues, and follow up on Basic Stock Replenishment and cycle counts.
  • Facilitate merchandise staging, stocking, and storage according to Company work processes.
  • Ensure merchandise is presented according to established practices, including proper use of fixtures, pricing, and signage.
  • Maintain accurate inventory by controlling damages, markdowns, scanning, paperwork, and facility controls.
  • Protect the store's financial integrity through cashier accountability, key control, security practices, and cash-control procedures.
  • Provide leadership in delivering superior customer service.
  • Maintain a clean, organized store and a safe and secure working and shopping environment.
  • Ensure the store has the tools needed to perform required tasks.
  • Follow Company policies and procedures and ensure employee compliance.
  • Complete paperwork and documentation according to guidelines and deadlines.
  • Drive their own vehicle to attend meetings, visit other Dollar General stores, and make deposits.
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