Store Manager

The Salvation Army Southern California•Fresno, CA

1d•Onsite

About The Position

Become part of the dedicated Retail Team at The Salvation Army! Together we can continue to serve and impact our local community, through the commitment to “Do The Most Good” at our Fresno Main Store LOCATION Thrift Store, which supports the Adult Rehabilitation Program. This is an opportunity to promote a positive shopping/donor experience, enhance customer service, problem-solving and teamwork skills, while contributing to the success of our Program and its participants.

Requirements

High School diploma/GED or equivalent.
Must have a minimum of 2 years previous Retail Management/Supervisory experience.
Must be able to accurately handle POS/Cash Register operations and cash transactions.
Must hold a valid Driver’s license, be able to show proof of insurance.
Must pass background check, which will include Criminal History and Sex Offender Registry.
Ability to communicate effectively with management, fellow store employees, customers, and donors.

Responsibilities

Planning and directing the day‐to‐day operations of assigned store location.
Developing strategies to improve customer service, drive store sales and increase profitability as projected by budget and goals.
Ensures Customer/Donor needs are met by maintaining good Customer/Donor/Community relations; complaints are resolved; and service is quick and efficient.
Scheduling Store Employees to ensure appropriate coverage in store and donation center. Coordinate daily morning and shift change team meetings.
Supervise employees in performance of duties to ensure compliance with published directives and guidelines.
Responsible for interviewing and processing for hiring new store employees.
Provide training for new personnel on store policies and procedures.
Responsible for issuing disciplinary warnings, conference reports, employee evaluations and goals.
Ensures store is maintained and adequate inventory levels on hand. Ensure timely completion of regular and accurate Rag Out from the sales floor.
BRP (Back Room Processing) - Ensuring that Material Handlers are working effectively and efficiently to meet daily processing goals.
Responsible for adequate amount of change at the beginning of each day, always safeguarding cash in registers and safe and banking of cash receipts as per ARCC policy.
Responsible for processing of paperwork, especially as it relates to Time and Attendance compliance.
Attends Monthly District Meetings and responsible for Store Monthly Meetings to keep personnel informed of new policies and directives.
Assures that safety measures are established and maintained consistent. Conducts Weekly Store Meetings with store team.
Implement appropriate loss prevention measures.
Perform other written and/or verbal duties as may be assigned by Management.