Store Manager - Salvation Army Geary Store

The Salvation Army Southern California•San Francisco, CA

5d•$26•Onsite

About The Position

The Salvation Army is seeking a full-time Store Manager for its Geary Store. The primary objective of this role is to provide customers with the best selection, exceptional service, and well-organized stores to support spiritual, social, and rehabilitation programs. The Store Manager is accountable for meeting store sales and income budget expectations while managing expenses to maximize profitability. This position also involves creating a positive and mentoring environment for Beneficiaries (ARC rehabilitation program participants) by collaborating with program staff and implementing effective Work Therapy Assignments (WTA) to help them improve.

Requirements

Minimum High School Diploma or equivalent.
Minimum of 3 years of supervisor/management experience in a retail environment.
Basic understanding of office applications, including MS Office (Word, Excel, Outlook).
Valid Driver’s license, successfully pass a MVR check, proof of insurance and access to a motor vehicle.
Must pass background check, which will include Criminal History and Sex Offender Registry.
Ability to communicate effectively with management, store employees, customers, and donors.

Nice To Haves

Some college preferred.
Thrift experience preferred.

Responsibilities

Accountable for meeting sales and income budget expectations while managing expense controls to maximize profitability.
Plans and directs the day-to-day operations of the assigned store location, including opening and closing procedures, point of sale operations, inventory management and rotation, ARC merchandising standards, and donations.
Hires, trains, and directs the store team, ensuring proficiency in processes and responsible for the development and performance coaching of all store employees, including issuing evaluations, key performance results, and corrective actions.
Schedules employees for appropriate coverage in the store and donation center, coordinates daily morning and shift change team meetings, and reviews/maintains accurate employee payroll records.
Ensures high levels of customer and donor satisfaction through excellent service and maintaining good community relations, developing strategies to improve service.
Ensures Back Room Processors/Warehouse Associates work effectively and efficiently to meet daily processing goals.
Ensures all store deliveries/product (Inventory management) is on the sales floor in a timely manner.
Responsible for supervision, support, and conduct reporting of program Beneficiaries if/when Work Therapy Assignments are put in place.
Responsible for the protection and security of store currency, inventory, and property, including safe funds, bank deposits, products for sale, equipment, and building security.
Ensures the building is secured during non-operating hours with alarm system arming and alert protocol.
Assures that safety measures are established and maintained consistent with ARC policy and governmental regulations, and that safety issues and incidents are reported immediately.
Conducts and records mandatory Weekly Store Meetings and attends ARC Monthly Safety Meetings.
May transfer or be relocated to other stores based on business needs.
Completes all tasks (written or verbal) as assigned by the District Sales Manager, Command Retail Directors and Command Administration.