Store Manager - Paint & Body Shop

Meineke - 1603•Spring Valley, NV

4d•$55,000 - $110,000

About The Position

The Store Manager oversees the daily operations of a high-volume paint and body repair facility. The role is responsible for exceptional customer service, efficient workflow, financial performance, and compliance with industry standards. The manager leads technicians, estimators, and front-office staff while maintaining a professional, safety-focused, and customer-driven environment.

Requirements

3–5+ years of management experience in automotive collision, paint, or body repair.
Strong understanding of collision repair processes, estimating systems, and insurance procedures.
Proven leadership skills and experience managing multidisciplinary teams.
Excellent communication, problem-solving, and customer-service abilities.
Ability to analyze KPIs, manage budgets, and drive operational performance.

Nice To Haves

Proficiency with estimating software such as CCC, Mitchell, or Audatex.

Responsibilities

Direct and oversee paint, body, and collision repair operations.
Ensure estimates are accurate, repairs meet quality standards, and jobs are completed on time.
Maintain shop workflow, production schedules, and parts coordination.
Monitor quality-control processes to uphold brand and safety standards.
Ensure compliance with OEM procedures, insurance guidelines, and company SOPs.
Provide a professional, transparent, and customer-focused experience.
Manage customer communication, updates, and issue resolution.
Oversee insurance interactions, supplements, and claim documentation.
Maintain high customer satisfaction scores and positive online reviews.
Review daily, weekly, and monthly KPIs, including sales, labor efficiency, cycle time, and profitability.
Control expenses, labor costs, and parts management.
Drive revenue growth through operational efficiency and customer retention.
Ensure accurate invoicing, documentation, and financial reporting.
Recruit, train, and supervise technicians, painters, estimators, and front-office staff.
Conduct performance evaluations, coaching, and corrective actions.
Promote accountability, teamwork, and professional conduct.
Ensure proper staffing levels and schedule management.
Enforce OSHA, environmental, and hazardous-materials regulations.
Maintain a clean, organized, and safe work environment.
Ensure proper use of equipment, PPE, and paint booth operations.
Conduct regular safety meetings and compliance audits.